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Jr Microsoft Engineer

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NTT DATA

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Location:
India , Hyderabad

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Join NTT DATA as a Cloud Managed Services Engineer, where you'll optimize cloud environments and ensure seamless service delivery. This entry-level role requires a bachelor's degree in information technology and experience in server administration. You'll monitor infrastructure, resolve incidents, and support clients effectively. Embrace a hybrid work environment and contribute to innovative solutions.

Job Responsibility:

  • Monitor client infrastructure and solutions
  • Proactively investigate and resolve cloud-based incidents and service requests
  • Handle first-line support for standard and low-complexity incidents
  • Provide support via phone or chat
  • Execute maintenance activities like patching and configuration changes
  • Follow handover procedures to ensure consistent service quality
  • Discover opportunities for work optimization, including automation and process improvements
  • Contribute to project work as needed
  • May be involved in implementing and delivering disaster recovery functions and tests
  • Update and create knowledge articles

Requirements:

  • Entry-level experience managing platforms like Windows and Linux server administration, virtualization, and server hardware and storage
  • Basic knowledge of network, DATA center, telephony, exchange, storage, cloud, and backup products
  • Strong planning skills to manage activities and projects while adapting to changing circumstances
  • Ability to communicate and collaborate effectively across different cultures and social groups
  • Commitment to client satisfaction, ensuring a positive client experience throughout their journey
  • Active listening skills to fully understand client requests and issues
  • Flexibility, understanding that some situations may require longer hours or adapting to new circumstances
  • A positive outlook and resilience when working in a pressurized environment
  • A bachelor’s degree in information technology/computing or equivalent work experience

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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