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Jira Programmer - Senior Technical Analyst

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NTT DATA

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Location:
United States , Little Rock

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

79920.00 - 125000.00 USD / Year
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Job Description:

The Senior Technical Analyst role at NTT DATA involves providing Business Operations Support for state Medicaid programs. Candidates should have a minimum of 6 years of experience with Jira and Agile methodologies. Responsibilities include analyzing user needs, managing Jira projects, and ensuring compliance throughout the system development life cycle. An undergraduate degree or Atlassian Jira Certification is required. This hybrid position offers competitive compensation and opportunities for growth.

Job Responsibility:

  • Review project artifacts/deliverables throughout the system development life cycle for quality, compliance, and completeness, document observations and findings using project team processes and standards
  • Interface with state business users and vendors
  • Analyze technical, business and user needs, developing requirements documentation
  • Identify and report project issues and risks
  • Research and provide recommendations to the client on business problems/decisions
  • Collaborate with team members to provide subject matter expertise and assistance
  • Ensure project identified processes and methodologies are executed and followed
  • Configure and maintain Jira projects, workflows, permissions, screens, and custom fields
  • Manage user access, roles, and security schemes
  • Design and implement custom dashboards, filters, and reports
  • Troubleshoot system issues and optimize performance
  • Document configurations and provide user training and support

Requirements:

  • Minimum 6 years of combined experience of Jira and conducting reviews of system development life cycle documentation, project and technical architecture and/or design deliverables/artifacts
  • Minimum 3 years’ experience translating between non-technical business users and technical IT resources
  • Minimum 3 years of experience developing with Jira
  • Minimum 2 years of experience with Atlassian ecosystem (Confluence required)
  • Minimum 2 years of experience in Agile/Scrum methodologies
  • Undergraduate degree or Atlassian Jira Certification

Nice to have:

  • Experience supporting multiple workflows, specifications and clients in a dynamic fast-paced environment that is customer focused
  • Familiarity with Jira plugins and integrations with tools like Confluence, Bitbucket, or ServiceNow
  • Minimum 2 years of experience with Jira REST APIs, webhooks, and automation rules
  • nice to have: Bitbucket, Bamboo
What we offer:
  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • incentive compensation based on individual and/or company performance

Additional Information:

Job Posted:
March 02, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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