Java Support Engineer Job at Robert Half (Richmond)

Java Application Support Senior Software Development Engineer

Support Engineer role requiring experience in Incident Management, Change Manage...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Incident Management
Change Management
Problem Management
Basic Knowledge in Java/SpringBoot
Basic Knowledge in Cloud
Basic Knowledge in NoSQL/SQL
BE/BTech/MCA
Total Experience Expected: 04-06 years

What we offer

Inclusive work environment
Respect for all differences
Open to people with disabilities

Fulltime

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...

Location

United States , Chicago

Salary:

155000.00 - 185000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5–8 years of experience in application support
At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
Hands-on experience with Kubernetes and Docker for deployment troubleshooting
Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
Experience with ticketing systems (e.g., Jira)
Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
Proven ability to lead and motivate a support team
Strong decision-making and problem-solving skills in high-pressure environments
Excellent communication and interpersonal skills

Job Responsibility

Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
Manage a team of application support analysts, providing mentorship, training, and performance evaluations
Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
Lead complex configuration tasks, such as system integrations, and custom module deployments
Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
Contribute to the roadmap for support operations, aligning with business goals and client needs

What we offer

Competitive compensation packages
Company equity
401k matching
Gender neutral parental leave
Full medical, dental and vision insurance
Lunch stipends
Fully stocked kitchens
Happy hours

Fulltime

Enterprise Support Engineer

The Enterprise Support Engineer role at Atlassian involves technical troubleshoo...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 > 8+ years experience as an Application Support Engineer, Product Support Engineer, Systems Engineer or similar role working in highly technical customer-facing On-Premise environments
intermediate to advanced level of knowledge across operating systems and technologies including Windows/Linux, JVM, SQL, TCP/IP, Proxies, LDAP, Active Directory and SSL/TLS
ability to exceed customer expectations displaying a high degree of empathy and curiosity whilst diagnosing complex technical issues effectively and efficiently
motivation to enhance team collaboration and embrace group contribution with a passion for learning new technologies and how to utilise them in a customer-facing environment
enthusiasm in leading continuous improvement initiatives that enhance team performance metrics, efficiencies, customer outcomes and capabilities

Job Responsibility

perform troubleshooting, debugging and root cause analysis for Atlassian’s Java-based web applications across operating systems, databases and networking technologies
communicate and troubleshoot with customers through various channels to investigate their concerns, provide regular progress updates, share action plans and details on the resolution
execute with a solution-focussed mindset and technical expertise, collaborate to unblock and supplement knowledge gaps to move issues forward
bring new and improved support approaches to Atlassian and be recognised globally as a knowledge multiplier, uplifting our teams technical skill
be an advocate for customers by understanding their use cases and identifying trends to influence feature requests and bug fixes

Fulltime

Senior Software Engineer - Java Full Stack - Futures Engineering

As a Developer, you will be enhancing and maintaining an enterprise Cleared Deri...

Location

United States , Chicago

Salary:

185000.00 - 215000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5+ years of professional experience in back-end development with Java
3+ years of experience within a financial institution, preferably in FCM (Futures Commission Merchant) or Broker-Dealer environments
Ability to work under pressure and meet deadlines
Experience building microservices
Strong understanding of design patterns, multithreading, and performance optimization
Strong problem-solving skills and ability to debug complex systems
Hands-on experience with Apache Kafka for event streaming and messaging
Proficiency in MongoDB or AWS DocumentDB for NoSQL database design and querying
Familiarity with Apache Solr for search and indexing, Apache ZooKeeper for distributed system coordination, and HashiCorp Vault for secrets management
Experience with Kubernetes for container orchestration and deployment

Job Responsibility

Working in a project team alongside other developers to architect, develop, and optimize server-side applications, RESTful APIs, and microservices using Java
Implement event-driven architectures with Apache Kafka and for real-time data processing
Contribute to front-end development using ReactJS, focusing on integrating UI components with back-end services
Optimize application performance, security, and reliability
Deploy and manage applications in Kubernetes clusters, ensuring high availability and scalability
Provide technical support for application
Collaborate with cross-functional teams across the organization to architect solutions and deliver robust features
Participate in code reviews, unit testing, and CI/CD pipeline maintenance

What we offer

competitive compensation packages
company equity
401k matching
gender neutral parental leave
full medical, dental and vision insurance
lunch stipends
fully stocked kitchens
happy hours

Fulltime

Application Trading Support Engineer

The role of Application Trading Support Engineer carries responsibility for the ...

Location

China , Hong Kong

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Degree in an IT, Engineering or Mathematics-related discipline
Minimum of 5 years of related experience as application trade support engineer providing L1 and L2 support
Experience in a business facing application support role in Investment Bank
Strong knowledge of supporting applications on Unix platforms, fluent user of the command line
Exposure to network connectivity investigation and diagnostics
Experience of client and exchange connectivity platforms with exposure to exchange APIs and protocols
Experience Bash/Perl scripting and/or Python/Java programming and with Autosys scheduling

Job Responsibility

Provide support for QPS applications and ready to cover early morning APAC hours
Develop specialist knowledge in relevant systems, sharing that knowledge, as required, with global teams
Liaise with Business users and IT counterparts on potential process improvements
Liaise with development teams on future applications and improvements
Take ownership of issues through to resolution or escalation, as appropriate
Pro-actively improve the quality of systems and service, and increase business value
Undertake projects as required, including, but not restricted to, the following areas: - capacity and performance management, monitoring initiatives, infrastructure upgrades, web based tools, reporting and documentation
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution

Fulltime

Technical Support Engineer

At LeverX, we have had the privilege of delivering 1,500+ projects. With 20+ yea...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

3+ years in technical support, customer success, or similar client-facing roles
Familiarity with Java 17 and Spring Boot 3
Experience with RESTful APIs, webhooks, and other integrations, including testing, debugging, and automating API workflows
Knowledge of logging and monitoring tools (e.g., Kibana, Grafana)
Customer-focused mindset and ability to stay calm under pressure
Ability to work effectively with global teams
Willingness to handle minor development fixes
Continuous learning mindset — eager to expand skills and product knowledge
English B2+

Job Responsibility

Serve as the first point of contact for customer issues, providing 1st and 2nd level support
Communicate clearly and professionally with clients and end-users
Troubleshoot, analyze, and resolve complex and technical issues while delivering exceptional support in a timely manner
Collaborate with engineering and product teams to escalate and resolve advanced cases
Develop and maintain technical documentation, FAQs, and knowledge base articles
Identify and implement process improvements to enhance the customer experience
Build deep expertise in the product domain from both business and technical perspectives

What we offer

Projects in different domains: Healthcare, manufacturing, e-commerce, fintech, etc.
Projects for every taste: Startup products, enterprise solutions, research & development projects, and projects at the crossroads of SAP and the latest web technologies
Global clients based in Europe and the US, including Fortune 500 companies
Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one
Healthy work atmosphere: On average, our employees stay in the company for 4+ years
Market-based compensation and regular performance reviews
Internal expert communities and courses
Perks to support your growth and well-being

Developer Support Engineer

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

Israel , Netanya

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

BSc or equivalent in Computer Science, Computer Engineering, or a related technical field
2+ years of hands-on experience in technical roles (e.g., Tier 3 Support, NOC, Production Engineer, or Junior DevOps/SRE)
Proven ability to manage complex, escalated cases, involving multiple architectures across multiple platforms
Deep experience in Linux (System Administration, Bash scripting, file systems)
Strong technical software-related debugging skills (Log analysis, root cause analysis, stack trace reading)
Ability to read and debug code in Java or another compiled language
Excellent spoken and written English

Job Responsibility

Troubleshoot and Investigate complex customer’s CI/CD scenarios and provide innovative solutions for their requirements
Develop scripts in Bash, Python, Groovy for debugging and automating
Set up JFrog applications and 3rd party products in various development environments
Analyze log files, thread dumps, HTTP traffic, JVM and OS parameters
Reproduce customer scenarios and fill relevant bugs/features
Maintaining and improving a knowledge base of known issues and solutions
Integrate and collaborate with JFrog’s R&D, QA, Release and Sales teams
Ability to work in flexible hours and weekends while needed

Fulltime

Support Engineer 1

At Atlassian, Support Engineers provide technical support for enterprise clients...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical enterprise support role, preferably in a software development environment dealing with Java/J2EE application troubleshooting
Experience with operating systems (e.g., Linux, OS X, and Windows)
Understanding of application server technologies (e.g., Tomcat, Apache, WebSphere, JBoss)
Advanced relational database knowledge and experience with most common RDBMS (MySQL, Postgres, Oracle)
Advanced knowledge of version control systems such as Git/SVN
Serve as an expert, communicating with customers and stakeholders on detailed technical matters
Providing progress updates to customers and their leadership, and communicating next steps
Excellent communication skills to summarise work done
Good judgement about when you need to escalate to get support from other teams
Advocate for the customer by representing their needs and perspectives to internal business and product teams

Job Responsibility

Serve as an expert, communicating with customers and stakeholders on detailed technical matters
Providing progress updates to customers and their leadership
Communicating next steps
Advocate for the customer by representing their needs and perspectives to internal business and product teams
Assist global teammates in driving tickets in areas of expertise to resolution
Maintain and drive a team culture of improving technical knowledge
Take responsibility for tough situations and technical growth.

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Java Support Engineer

Robert Half

Location:
United States , Richmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Java Support Engineer

Java Application Support Senior Software Development Engineer