Java Support Engineer Jobs

Java Application Support Senior Software Development Engineer

Support Engineer role requiring experience in Incident Management, Change Manage...

Location

India , Chennai

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Incident Management
Change Management
Problem Management
Basic Knowledge in Java/SpringBoot
Basic Knowledge in Cloud
Basic Knowledge in NoSQL/SQL
BE/BTech/MCA
Total Experience Expected: 04-06 years

What we offer

Inclusive work environment
Respect for all differences
Open to people with disabilities

Fulltime

Senior Production Engineer - Application Support Lead - Futures Engineering

Senior Application Support Lead to oversee the support operations for our enterp...

Location

United States , Chicago

Salary:

155000.00 - 185000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5–8 years of experience in application support
At least 2 years in a leadership or senior technical role, ideally in financial services or fintech
Knowledge of Java and ReactJS, with experience debugging and analyzing application logs
Hands-on experience with Kubernetes and Docker for deployment troubleshooting
Familiarity with monitoring tools (e.g., Datadog) and services such as Pager Duty
Experience with ticketing systems (e.g., Jira)
Deep understanding of cleared derivatives, futures, or back-office operations in financial markets
Proven ability to lead and motivate a support team
Strong decision-making and problem-solving skills in high-pressure environments
Excellent communication and interpersonal skills

Job Responsibility

Provide advanced troubleshooting for complex application issues, including Java/ReactJS code-level analysis, database queries, and Kubernetes/Docker environment diagnostics
Manage a team of application support analysts, providing mentorship, training, and performance evaluations
Oversee the triage, prioritization, and resolution of support tickets, ensuring SLAs are met
Lead complex configuration tasks, such as system integrations, and custom module deployments
Act as the primary point of escalation for major incidents, coordinating with infrastructure, development, and client teams
Develop and implement support processes, including automated monitoring, knowledge base enhancements, and proactive issue detection
Liaise with clients, product managers, and senior leadership to provide updates on support metrics, system performance, and improvement initiatives
Utilize advanced monitoring tools to proactively identify performance bottlenecks and coordinate with DevOps to optimize Kubernetes/Docker deployments
Create and maintain comprehensive technical documentation and deliver training to support staff and end-users
Contribute to the roadmap for support operations, aligning with business goals and client needs

What we offer

Competitive compensation packages
Company equity
401k matching
Gender neutral parental leave
Full medical, dental and vision insurance
Lunch stipends
Fully stocked kitchens
Happy hours

Fulltime

Tier 2 Support Engineer

We’re looking for a Tier 2 Support Engineer with strong analytical and technical...

Location

Israel , Yokne'am

Salary:

Not provided

K2View

Expiration Date

Until further notice

Requirements

B.Sc. in Information Systems, Computer Science, Industrial Engineering, or equivalent practical experience
2+ years of hands-on experience with data streaming (i.e Kafka) and ETL tools (i.e. Informatica), development in Java, C++, or other object-oriented languages
Strong SQL expertise, including performance optimization, indexing, and query tuning
Experience with large-scale databases (SQL and NoSQL)
An experience with Linux/Unix environments
Excellent analytical thinking, communication, and self-learning skills
Ability to work independently, prioritize effectively, and take ownership of complex technical challenges

Job Responsibility

Troubleshoot and resolve technical and implementation issues in customer environments by analyzing logs, modifying configurations, investigating data flows and code, and providing resolution suggestions
Assist with installation, configuration, and upgrades of environments
Work directly with customers, ensuring clear communication and structured issue handling
Collaborate with cross-functional teams (DevOps, R&D, Product) to reproduce and resolve issues
Document investigations and contribute to the internal knowledge base
Continuously learn and stay up to date with new technologies, product features, and customer use cases

Fulltime

Enterprise Support Engineer

The Enterprise Support Engineer role at Atlassian involves technical troubleshoo...

Location

Australia , Sydney

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 > 8+ years experience as an Application Support Engineer, Product Support Engineer, Systems Engineer or similar role working in highly technical customer-facing On-Premise environments
intermediate to advanced level of knowledge across operating systems and technologies including Windows/Linux, JVM, SQL, TCP/IP, Proxies, LDAP, Active Directory and SSL/TLS
ability to exceed customer expectations displaying a high degree of empathy and curiosity whilst diagnosing complex technical issues effectively and efficiently
motivation to enhance team collaboration and embrace group contribution with a passion for learning new technologies and how to utilise them in a customer-facing environment
enthusiasm in leading continuous improvement initiatives that enhance team performance metrics, efficiencies, customer outcomes and capabilities

Job Responsibility

perform troubleshooting, debugging and root cause analysis for Atlassian’s Java-based web applications across operating systems, databases and networking technologies
communicate and troubleshoot with customers through various channels to investigate their concerns, provide regular progress updates, share action plans and details on the resolution
execute with a solution-focussed mindset and technical expertise, collaborate to unblock and supplement knowledge gaps to move issues forward
bring new and improved support approaches to Atlassian and be recognised globally as a knowledge multiplier, uplifting our teams technical skill
be an advocate for customers by understanding their use cases and identifying trends to influence feature requests and bug fixes

Fulltime

Senior Software Engineer - Java Full Stack - Futures Engineering

As a Developer, you will be enhancing and maintaining an enterprise Cleared Deri...

Location

United States , Chicago

Salary:

185000.00 - 215000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

5+ years of professional experience in back-end development with Java
3+ years of experience within a financial institution, preferably in FCM (Futures Commission Merchant) or Broker-Dealer environments
Ability to work under pressure and meet deadlines
Experience building microservices
Strong understanding of design patterns, multithreading, and performance optimization
Strong problem-solving skills and ability to debug complex systems
Hands-on experience with Apache Kafka for event streaming and messaging
Proficiency in MongoDB or AWS DocumentDB for NoSQL database design and querying
Familiarity with Apache Solr for search and indexing, Apache ZooKeeper for distributed system coordination, and HashiCorp Vault for secrets management
Experience with Kubernetes for container orchestration and deployment

Job Responsibility

Working in a project team alongside other developers to architect, develop, and optimize server-side applications, RESTful APIs, and microservices using Java
Implement event-driven architectures with Apache Kafka and for real-time data processing
Contribute to front-end development using ReactJS, focusing on integrating UI components with back-end services
Optimize application performance, security, and reliability
Deploy and manage applications in Kubernetes clusters, ensuring high availability and scalability
Provide technical support for application
Collaborate with cross-functional teams across the organization to architect solutions and deliver robust features
Participate in code reviews, unit testing, and CI/CD pipeline maintenance

What we offer

competitive compensation packages
company equity
401k matching
gender neutral parental leave
full medical, dental and vision insurance
lunch stipends
fully stocked kitchens
happy hours

Fulltime

Technical Support Engineer

At LeverX, we have had the privilege of delivering 1,500+ projects. With 20+ yea...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

3+ years in technical support, customer success, or similar client-facing roles
Familiarity with Java 17 and Spring Boot 3
Experience with RESTful APIs, webhooks, and other integrations, including testing, debugging, and automating API workflows
Knowledge of logging and monitoring tools (e.g., Kibana, Grafana)
Customer-focused mindset and ability to stay calm under pressure
Ability to work effectively with global teams
Willingness to handle minor development fixes
Continuous learning mindset — eager to expand skills and product knowledge
English B2+

Job Responsibility

Serve as the first point of contact for customer issues, providing 1st and 2nd level support
Communicate clearly and professionally with clients and end-users
Troubleshoot, analyze, and resolve complex and technical issues while delivering exceptional support in a timely manner
Collaborate with engineering and product teams to escalate and resolve advanced cases
Develop and maintain technical documentation, FAQs, and knowledge base articles
Identify and implement process improvements to enhance the customer experience
Build deep expertise in the product domain from both business and technical perspectives

What we offer

Projects in different domains: Healthcare, manufacturing, e-commerce, fintech, etc.
Projects for every taste: Startup products, enterprise solutions, research & development projects, and projects at the crossroads of SAP and the latest web technologies
Global clients based in Europe and the US, including Fortune 500 companies
Employment security: We hire for our team, not just a specific project. If your project ends, we will find you a new one
Healthy work atmosphere: On average, our employees stay in the company for 4+ years
Market-based compensation and regular performance reviews
Internal expert communities and courses
Perks to support your growth and well-being

Support Engineer 1

At Atlassian, Support Engineers provide technical support for enterprise clients...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in a highly technical enterprise support role, preferably in a software development environment dealing with Java/J2EE application troubleshooting
Experience with operating systems (e.g., Linux, OS X, and Windows)
Understanding of application server technologies (e.g., Tomcat, Apache, WebSphere, JBoss)
Advanced relational database knowledge and experience with most common RDBMS (MySQL, Postgres, Oracle)
Advanced knowledge of version control systems such as Git/SVN
Serve as an expert, communicating with customers and stakeholders on detailed technical matters
Providing progress updates to customers and their leadership, and communicating next steps
Excellent communication skills to summarise work done
Good judgement about when you need to escalate to get support from other teams
Advocate for the customer by representing their needs and perspectives to internal business and product teams

Job Responsibility

Serve as an expert, communicating with customers and stakeholders on detailed technical matters
Providing progress updates to customers and their leadership
Communicating next steps
Advocate for the customer by representing their needs and perspectives to internal business and product teams
Assist global teammates in driving tickets in areas of expertise to resolution
Maintain and drive a team culture of improving technical knowledge
Take responsibility for tough situations and technical growth.

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Associate Software Engineer (Content Support)

We are seeking a L1 support engineer for the Bloomreach content support team! We...

Location

India

Salary:

Not provided

Bloomreach

Expiration Date

Until further notice

Requirements

Relevant experience of 3-5 years in technical support positions in service industry/Retail
knowledge of core Java coding (read & Write the code) and common Java libraries
Able to do in depth problem solving, reading and understanding the Code and matching the scenario and come up with the appropriate troubleshooting steps and suggest workaround/resolution
Understanding of tools like Cloudflare, Datadog, Dynatrace, or native CMS performance dashboards
Exp in Java framework like Spring
Front end Technologies (Angular/React)
Experience with ticketing tools like Jira, Zendesk, etc.

Job Responsibility

Act as Primary contact for customer reported issues work through Zendesk ticketing system
Perform initial triage and ensure FR is met and are meaningful
Continuously monitor system health dashboards, alerts, and logs (Humio,Cloudflare etc)
Acknowledge and act on P1/P2 alerts and Pagerduty page
Operate in rotational shifts, including Night shift to cover during NA hours, EMEA hours and weekend on call support
Ensure proper handover between shifts with clear documentation of pending issues and key updates
Maintain availability and responsiveness within defined shift hours
Maintain clear, concise, and professional communication with customers and internal teams (BRC/Infra/PS/Eng teams)
Escalate unresolved issues to L2/L3 teams with clear documentation and logs
Participate in rotational 24x7 on-call support, including NA shifts /EMEA Shift

What we offer

A great deal of freedom and trust
We believe in flexible working hours to accommodate your working style
We work virtual-first with several Bloomreach Hubs available across three continents
We organize company events to experience the global spirit of the company and get excited about what's ahead
We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*
We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company
Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges*
Our managers are strongly encouraged to participate in the Leader Development Program
Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
The Employee Assistance Program -- with counselors -- is available for non-work-related challenges*

Fulltime

Java Support Engineer

Robert Half

Location:
United States, Richmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2025

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