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IVR Automation Test Engineer

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SAR Tech

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Location:
United States, Cincinnati

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

92290.00 USD / Year
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Job Description:

IVR Automation Test Engineer positions! Permanent Position / Direct Hire!

Job Responsibility:

  • Design, build, and support production monitoring and regression testing for IVR applications utilizing Empirix Hammer
  • Use VB Script, Dynamic Speech Recognition, Data tables in Empirix hammer to develop scripts for IVR and CTI applications
  • Requirement Gathering, Business Process Flow, Functional Process Flow, Business Process Modeling, Business Process Re-engineering, Business Change Management, Transaction Processing, Documenting Enhancement Requests with a keen awareness of developer needs and end-users and able to deal with clients efficiently
  • Manage numerous teams migrating from Waterfall to Scrum life cycles
  • Conduct Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
  • Documentation in the form of Artifacts and Specs. Create industry standard documents such as BRDs, FSDs, User Stories and Use Case specs
  • Write good User Stories, Story Slicing, Backlog Grooming, Release Planning, Sprint Planning, Sprint Review and Sprint Retrospective
  • Provide production support to end users of the web based application
  • Develop, maintain and execute manual test cases and test scripts
  • Participate in design meetings, manual test of program changes, creation and development of comprehensive test strategies
  • Escalate issues and risks that were found during testing to the QA management

Requirements:

  • Bachelor's degree in Computer Science or related technical field
  • Ability to work in a project driven environment
  • Experience or desire to work in an agile environment

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
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