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Are you fluent in Italian? Are you interested in working as an Italian-speaking After Sales Specialist representing a globally recognized provider of high-quality automotive products and services? As an Italian-speaking After Sales Specialist you will provide product onboarding training and coaching to prospective and current customers of a well-known car brand.
Job Responsibility:
Carrying out product training sessions for the customers and support with the onboarding process
Manage customer requests & ensure an utmost customer satisfaction
Resolve customer inquiries via phone e-mail or chat
Provide accurate, valid & complete information by using the right methods/tools
Build sustainable relationships of trust through open & interactive communication
Requirements:
High adaptability in dynamic working environments
Strong communication skills, both written and verbal
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