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Do you possess excellent communications skills in Italian and a customer service mindset? Are you interested in working from one of the most beautiful islands in Greece and enjoy the Greek culture? This is a full-time job opportunity where we are accepting applications from candidates currently living in Greece or abroad & are looking at relocating & working from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well-known islands in Greece. You will have the chance to serve the Italian-speaking clients of the most well-known companies worldwide.
Job Responsibility:
Act as the first point of contact for all the Italian speaking clientele
Respond to customer inquiries via incoming calls, email and/or online chats
Maintain solid customer relationships with Italian customers abroad by handling questions with speed and professionalism
Troubleshoot and resolve common technical problems
Delight customers with your knowledge and expertise in order to exceed their expectations
Requirements:
Native or excellent level in Italian
Fluency in English
PC literacy
Nice to have:
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
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