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It Technician Level 2–3

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TRANSPORT BOURASSA INC.

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Location:
Canada , Saint-Jean-sur-Richelieu

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Assist the system administrator in managing domain controllers (account management, groups, server updates, GPOs, etc.)
  • Assist the system administrator in managing Microsoft 365
  • Provide users with IT support related to software, computer equipment, and the company’s network
  • Ensure installation and proper functioning of equipment
  • Handle incoming service requests using a ticketing system
  • Provide support for servers and workstations
  • Manage IT inventory and software licenses
  • Perform physical repairs on equipment

Requirements:

  • College diploma (DEC) or vocational diploma (DEP) in IT, or equivalent
  • Minimum 2 years of experience as a Level 2–3 technician
  • Strong communication skills and customer-service oriented (internal clients)
  • Proficient with Microsoft Office Suite
  • Knowledge of Microsoft technologies (Windows, Active Directory, GPO, SQL, IIS)
  • Understanding of basic enterprise networking principles
  • Knowledge of Active Directory
  • Proficient with Windows 10 and 11 workstations
  • Knowledge of print servers
  • Experience installing and maintaining physical and virtual servers using VMWare (vSphere and vCenter)
  • Knowledge of networking (IP addressing, switches, VLAN, DHCP, DNS, LDAP, Radius)
  • Valid driver’s license required

Nice to have:

  • Knowledge of HP desktops and servers (an asset)
  • Knowledge of VMWare Horizon – VDI desktop virtualization technologies (an asset)
  • Proactive work approach
  • Functional English (basic verbal or written communication when needed)
What we offer:
  • Group and dental insurance, with 50% of premiums paid by the employer
  • Subsidized daycare reserved for employees, located on-site
  • Employer-contributed RRSP
  • 10 paid sick days and 3 paid personal days per year
  • 3 weeks of vacation after 2 years
  • On-site gym accessible 24/7
  • Dynamic social club with several activities throughout the year
  • A Christmas party you definitely don’t want to miss!

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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