IT/Technical Support Specialist

• Provide IT systems and user support as part of the team, with a focus on ensuring the users business needs are met, and offering 1st and 2nd line technical assistance to our user base
• Collaborate with the IT Systems Manager to evaluate and improve technological efficiency, while identifying opportunities to streamline procedures within the team
• Build relationships with end users to increase IT presence & visibility across Campden BRI
• Provide documentation and user training where appropriate

• Educated to BTEC / HND level or equivalent
• At least 2 years’ experience in IT Services / Operations, ideally Microsoft qualified
• Experience supporting Microsoft 365 environments with good understand of their features
• Excellent knowledge of building, setup, and deploying Microsoft Windows 11 devices
• Strong understanding of computer security and Active Directory
• Excellent customer service and communication skills with end users
• Valid driving license and own transport
• Right to work in the UK

Any knowledge or previous experience with Azure and / or Intune would be beneficial

• Reward platform with employee discounts and rewards
• 25 days holiday + 8 bank holidays
• Buy and sell holiday scheme
• A generous work save pension scheme, with employee contributions matched by the company up to 10%
• Culture focus around work/life balance (early finish Fridays)
• Subsidised onsite restaurant