IT Support specialist, Robert Half

IT Support specialist

Robert Half

Location:
United States, Phoenix

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled IT Support specialist to join our team on a long-term contract basis in Phoenix, Arizona. This role focuses on providing technical assistance and troubleshooting support to ensure the seamless operation of IT systems.

Job Responsibility:

Provide technical support and troubleshoot issues related to network systems, including Cisco routers and switches
Configure and manage firewall technologies, such as Palo Alto Networks, to ensure system security
Administer and maintain Active Directory, ensuring proper user access and account management
Implement and oversee backup technologies to safeguard data and ensure recovery capabilities
Perform hardware and software configuration and management to optimize system performance
Collaborate with teams to design and implement IT solutions tailored to business needs
Monitor and manage network infrastructure during company acquisitions to ensure smooth integration
Develop and update documentation for configuration management and IT systems
Ensure compliance with security protocols and standards across all systems
Provide ongoing support and maintenance for EO/IR systems and other specialized technologies

Requirements:

Proven experience with Cisco routers, switches, and related technologies
Strong knowledge of Palo Alto firewall systems and network security practices
Familiarity with Microsoft systems, including Active Directory and backup technologies
Hands-on experience with computer hardware and software configuration
Ability to manage and document configuration processes effectively
Expertise in design and implementation of IT solutions
Knowledge of EO/IR systems and their operational requirements
Excellent troubleshooting and communication skills

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
July 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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