IT Support Manager, Robert Half

IT Support Manager

Robert Half

Location:
United States, Shreveport

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a skilled IT Support Manager to oversee and enhance the technology infrastructure of our healthcare organization in Shreveport, Louisiana. This role requires a proactive leader who can manage IT operations, support system configurations, and ensure optimal performance of hardware and network components.

Job Responsibility:

Lead and manage IT operations, ensuring the reliability and efficiency of all technological systems
Oversee the administration and maintenance of Active Directory, ensuring secure and seamless access for users
Implement and maintain backup technologies to safeguard critical data and ensure business continuity
Manage and troubleshoot Cisco networking technologies to optimize connectivity and performance
Supervise the configuration and deployment of computer hardware, ensuring compatibility with organizational needs
Develop and enforce configuration management processes to maintain system integrity
Monitor and maintain the Wide Area Network (WAN) for consistent and secure communication across locations
Provide technical guidance and support to staff, addressing IT-related issues promptly
Collaborate with stakeholders to identify and implement technology improvements that align with business goals

Requirements:

Proven experience managing IT operations and systems in a detail-oriented environment
Strong knowledge of Active Directory administration and security protocols
Expertise in backup technologies and data recovery processes
Proficiency in configuring and managing Cisco networking solutions
Solid understanding of computer hardware and system configurations
Hands-on experience with configuration management tools and practices
Familiarity with Wide Area Network (WAN) setup and maintenance
Excellent problem-solving and communication skills to effectively support users and stakeholders

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
August 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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