This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As an IT Intern at Take-Two Interactive Software, you'll working with the IT team that plays a pivotal role in maintaining and improving our world-class IT infrastructure. You will address challenges to provide in-person support for operational technology, working closely with development teams to ensure the smooth delivery of services. This role offers an outstanding opportunity to craft the IT landscape of a leading entertainment company!
Job Responsibility:
Offer on-site assistance for operational and maintenance needs across all production and development environments
Collaborate with IT team members to grasp support operations within a business organization
Contribute efforts towards larger IT projects and provide assistance to the team during varies stages
Monitor and advanced client requests and operational problems are updated/resolved within a timely manner
Assist with onsite events including setup, event support, and teardown
Passionate about delivering outstanding client experience and support
Inquisitiveness and ambition towards looking for opportunities to automate and improve service delivery
Enjoys working in a fast-paced environment with the ability to change priorities
Assist with employee on-boarding ensuring new staff is ready to work on day one
Maintain inventory/asset management for company provided equipment
Assist with audio/visual hardware setup and break down, along with conference rooms and video conferences
Able to work independently and respond promptly is vital, sometimes including after hours and on weekends. Reachable by mobile in the event of an emergency
Some local travel may be required
Requirements:
Experience in offering outstanding service to customers
Foundational computer expertise and proficiency in resolving system challenges
Operational Knowledge with the Windows 10, MacOS, Microsoft Office 365
Basic understanding of Active Directory and Exchange, TCP/IP based networks
Understanding of computer hardwares such as laptops, desktops, printers, cell phones
Ability to multitasks, organize shifting priorities & requests
Understanding of ticketing systems
Knowledge with AV technology experience
Outstanding communication and customer service skills
Ability to communicate effectively with end users to successfully resolve queries and problems and translate technical information and jargon for a non-technical audience
Currently enrolled in higher education
Nice to have:
Experience with current-gen gaming consoles and development kits
Familiarity with security protocols and approaches
Understanding of PowerShell and scripting
A passion for video games and the industry
What we offer:
Great Company Culture
Growth
Work Hard, Play Hard
medical, dental, vision, and basic life insurance coverage
14 paid holidays per calendar year
paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
up to 10 paid sick days per calendar year
paid parental and compassionate leave
wellbeing programs for mental health and other wellness support
family planning support through Maven
commuter benefits
reimbursements for fitness-related expenses
bonus and/or equity awards
eligibility to participate in our 401(K) plan and Employee Stock Purchase Program