IT Support Consultant Job at Paragon Cyber Solutions (Tampa)

Sap Functional Support Consultant

At LeverX, we have had the privilege of working on 1,500+ SAP projects, includin...

Location

Salary:

Not provided

LeverX

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Technology, Business Administration, or related field
3+ years of experience supporting SAP systems (in respective solution) in a business or IT environment
Strong understanding of business processes in one or more functional areas (e.g., source-to-pay)
Experience with ticketing systems and IT support workflows (e.g., ITIL framework)
Ability to communicate technical information clearly to non-technical users
Experience in creating documentation and end-user training materials
Ability to work by the US time zone
English B2+

Job Responsibility

Provide daily SAP end-user support across multiple modules and time zones (Thailand–Australia)
Troubleshoot incidents and service requests, escalating complex issues when needed
Monitor system performance and identify opportunities for optimization or improvements
Collaborate with business users to gather requirements and recommend enhancements or workarounds
Support rollout of new features, patches, and updates
participate in testing and UAT
Maintain documentation (resolutions, user guides, configuration changes) and ensure compliance with internal policies
Train and guide end users to improve adoption and efficiency

What we offer

89% of projects use the newest SAP technologies and frameworks
98% of projects involve active development, with only a few short-term support contracts
Expert communities and internal courses
Market-based compensation and regular performance reviews
Valuable perks to support your growth and well-being

Application Support Consultant

This high-growth Automotive SaaS company is making major strides in the aftermar...

Location

United States

Salary:

Not provided

ECW Search

Expiration Date

Until further notice

Requirements

2–4 years' experience in application or software support, ideally in a SaaS business
Comfortable working with ticketing systems and supporting B2B customers
Strong documentation and written communication skills
You’re detail-oriented, solution-focused, and genuinely care about the customer’s experience
You’re based in or willing to commute to a North Carolina office and enjoy being part of a collaborative, high-energy team

Job Responsibility

Manage incoming application support tickets, ensuring timely and accurate resolution
Communicate updates clearly and regularly with customers throughout their support journey
Create and maintain clear documentation for recurring issues and resolution paths
Collaborate with product and engineering teams to identify bugs and relay feedback
Proactively monitor customer trends and surface opportunities to improve the platform or support processes
Uphold a best-in-class support experience that reflects the company’s high standards

What we offer

Company Bonus Scheme

Fulltime

Application Support Consultant

This high-growth Automotive SaaS company is making major strides in the aftermar...

Location

United States

Salary:

Not provided

ECW Search

Expiration Date

Until further notice

Requirements

2–4 years' experience in application or software support, ideally in a SaaS business
Comfortable working with ticketing systems and supporting B2B customers
Strong documentation and written communication skills
You’re detail-oriented, solution-focused, and genuinely care about the customer’s experience
You’re based in or willing to commute to a North Carolina office and enjoy being part of a collaborative, high-energy team

Job Responsibility

Manage incoming application support tickets, ensuring timely and accurate resolution
Communicate updates clearly and regularly with customers throughout their support journey
Create and maintain clear documentation for recurring issues and resolution paths
Collaborate with product and engineering teams to identify bugs and relay feedback
Proactively monitor customer trends and surface opportunities to improve the platform or support processes
Uphold a best-in-class support experience that reflects the company’s high standards

What we offer

Company Bonus Scheme

Fulltime

Customer Support Consultant

As a Customer Support Consultant, you support customers in the Food & Beverage i...

Location

Netherlands , Breda

Salary:

Not provided

Aptean

Expiration Date

Until further notice

Requirements

hold an HBO degree, preferably in business, logistics, or finance
show strong team spirit and flexibility beyond the typical 9-to-5 mindset
have experience with ERP applications such as Microsoft NAV or Microsoft Dynamics 365 Business Central, or are willing to learn
are fluent in Dutch and English, both in speech and writing

Job Responsibility

act as the first point of contact for our customers, managing case intake and follow‑up
resolve cases independently or in collaboration with colleagues
support customers in solving problems to minimize disruption to their daily business
answer customer questions and provide advice that can lead to improvements
be an active member of the Customer Support Team
contribute to improving the team so we can serve our customers even better

What we offer

company car, mobile phone, and laptop provided for business use
learning opportunities across the company

Fulltime

High Performance Computing Technical Support Consultant 4

Provide technology consulting to external customers and internal project teams. ...

Location

United States , Livermore

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

US Citizenship required
DOE Q Clearance required
Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
Ability to lead and work effectively in a team environment
Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred
Ability to maintain system software, utilizing debugging tools for problem isolation
will perform software builds, software upgrades, and patch installation as needed
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
Experience with project planning and management, process management, and team or project leadership preferred
Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing

Job Responsibility

Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
Maintain system software and firmware revisions, including patches, updates, and OS upgrades
Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required
Manage software issues for both the system and user applications, submitting and tracking bugs as required
Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications

What we offer

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Fulltime

High Performance Computing Technical Support Consultant

Provide technology consulting to external customers and internal project teams; ...

Location

United States , Livermore

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

DOE Q Clearance required
Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
Ability to lead and work effectively in a team environment
Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred
Ability to maintain system software, utilizing debugging tools for problem isolation
will perform software builds, software upgrades, and patch installation as needed
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
Experience with project planning and management, process management, and team or project leadership preferred
Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
Occasional travel for training is required

Job Responsibility

Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
Maintain system software and firmware revisions, including patches, updates, and OS upgrades
Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required
Manage software issues for both the system and user applications, submitting and tracking bugs as required
Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.

What we offer

Health & wellbeing benefits for team members and their loved ones
Personal and professional development programs
Unconditional inclusion in the workplace.

Fulltime

Sr. Labware LIMS Consultant (Environmental Monitoring Module Support)

Company is upgrading Labware to version 8 and deploying the environmental monito...

Location

Salary:

Not provided

Bytecubit Technologies

Expiration Date

Until further notice

Requirements

LIMS Labware consultant with Master Data experience (5-8 yrs exp)
Background with a couple years’ experience in Labware, master data (standard labware)

Job Responsibility

support the Environmental Monitoring module launch
support the Environmental Monitoring module launch in April during company upgrade to Labware version 8

Zuora Consultant / Zuora Implementation & Support Specialist

We are looking for a Zuora Associate Consultant with around 2 years of experienc...

Location

India

Salary:

Not provided

Closeloop Technologies

Expiration Date

Until further notice

Requirements

Hands-on experience with Zuora platform (2+ years)
Understanding of subscription billing workflows, amendments, renewals, and invoice cycles
Exposure to Zuora product catalog setup, rate plans, and billing rules
Basic knowledge of Zuora integrations with CRM/ERP systems (Salesforce, NetSuite preferred)
Familiarity with APIs, data migration, and basic troubleshooting
Strong analytical and problem-solving skills
Ability to communicate effectively with cross-functional teams

Job Responsibility

Assist in the implementation and configuration of Zuora billing modules, subscription models, and pricing plans
Support integrations between Zuora and external systems such as Salesforce, NetSuite, and payment gateways
Participate in requirement gathering with business and technical teams to deliver billing solutions
Troubleshoot and resolve basic issues in Zuora, ensuring accurate billing cycles and invoice generation
Support automation of recurring billing processes using Zuora workflows
Generate and maintain standard reports related to subscriptions, billing schedules, and revenue recognition
Stay updated with Zuora product updates and best practices

What we offer

Medical Insurance for employees, spouse, children
Accidental Life Insurance
Provident Fund
Paid vacation time
Paid Holidays
Employee Referral Bonuses
Reimbursement for high-speed Internet at home
One-month free stay (for employees moving from other cities)
Tax-Free benefits
Other Bonuses as determined by management from time to time

Fulltime

IT Support Consultant

Paragon Cyber Solutions

Location:
United States , Tampa

Category:
IT - Administration

Contract Type:
B2B

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for IT Support Consultant

Sap Functional Support Consultant

Application Support Consultant

Application Support Consultant

Customer Support Consultant

High Performance Computing Technical Support Consultant 4

High Performance Computing Technical Support Consultant

Sr. Labware LIMS Consultant (Environmental Monitoring Module Support)

Zuora Consultant / Zuora Implementation & Support Specialist

IT Support Consultant

Paragon Cyber Solutions

Location:United States , Tampa

Category:IT - Administration

Contract Type:B2B

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for IT Support Consultant

Sap Functional Support Consultant

Application Support Consultant

Application Support Consultant

Customer Support Consultant

High Performance Computing Technical Support Consultant 4

High Performance Computing Technical Support Consultant

Sr. Labware LIMS Consultant (Environmental Monitoring Module Support)

Zuora Consultant / Zuora Implementation & Support Specialist

Location:
United States , Tampa

Category:
IT - Administration

Contract Type:
B2B

Job Posted:
January 08, 2026