IT Service Acceptance Team Member, Sopra Steria

Sopra Steria

Location:
India, Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented IT Service Acceptance Team Member to manage the patching process for Oracle E-Business Suite (EBS), Business Intelligence (BI) systems, and Oracle Cloud Infrastructure (OCI) components. The role involves defining patching scope, coordinating with teams, handling change requests, supporting post-patching issues, and ensuring compliance with approval processes.

Job Responsibility:

Patching Management – Define scope, develop patching plans, and ensure approvals
Impact Assessment & Testing – Conduct assessments, collaborate with testing teams, and review non-functional testing results
Change Management & Compliance – Handle change requests, approvals, and stakeholder communication
Post-Patching Support – Provide four weeks of issue resolution support
Disaster Recovery – Oversee DR planning, testing, and reporting
Technical Expertise – Work with Oracle Fusion & EBS modules (AP, AR, GL, PO), SQL, and database compliance

Requirements:

Experience with Oracle Fusion, EBS, BI, OCI, SQL, and patching processes
Strong technical knowledge of Oracle Fusion & EBS architecture, change management, and troubleshooting
Project management & problem-solving abilities with excellent communication skills
Disaster recovery & compliance expertise

Nice to have:

Oracle certifications
ITIL knowledge

What we offer:

Inclusive and respectful work environment
Open to people with disabilities

Additional Information:

Job Posted:
August 31, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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IT Service Acceptance Team Member