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We are looking for an experienced Team Lead that can play a key role in bringing our IT R&D US team to the next level. In the IT Solution Delivery for R&D department we provide IT services to ASML’s Development and Engineering departments. Together with the rest of the IT department, we have transformed into an agile organization, delivering our services through business facing Agile Release Teams (ART’s). As an IT R&D US Team Lead you will manage the employees working in the ART’s, collaborate intensively with the business and strive for continuously improving the performance of the IT R&D US Solution Delivery team. Delivery, Speed and Quality are key, which make your focus on the right craftmanship of your team.
Job Responsibility:
As a Team Lead you are responsible for the subset of IT R&D managed services which are delivered to the Development and Engineering business sector in Wilton
Drives the IT-business relationship management & understands business priorities and expectations
Ensure end-to-end service and delivery management from different IT domains
Provide an escalation and arbitration level for end-user issues for the IT services in scope
Manage supplier relationships, contracting external employees, in consultation with internal parties
Align and partner with the Agile Release Trains (ART’s) that operate in the Development and Engineering business sector
Ensure proper deployment of ASML policies towards the IT standards to provide consistent and compliant use of IT tools
Managing dependencies and expectations from multiple team and integrating to provide a single business-facing IT service
As a Team Lead you will also be responsible for project management together with the business stakeholders, external service management and areas of general interest to your team
Perform other duties as assigned
Requirements:
Bachelor's/Master's degree in Computer Science, Software Engineering, Data & Information Security, Computer Engineering and/or equivalent experience
At least 10 years’ experience working with D&E, IT and Data Security
At least 2 years’ experience in a scaled agile environment
Preferably a technical background or a strong interest in technology
Experience in Data and Information Security
Familiarity with ITIL Service Management processes
Experience in taking and driving end-to-end ownership
Understanding of the different domains within Development & Engineering, (software development, hardware, mechanical) is a plus
You are an excellent people manager and keen on developing and coaching individuals to become valuable members of high-performing teams
Experienced in stakeholder management and a customer focused individual
Strong customer focus and customer facing skills
You will closely collaborate with the Leading Coalition of the Agile Release Trains (ART) consisting of a Release Train Engineer (RTE), Chief Product Owner (CPO) and the System Architect (SA) and support them in becoming successful. You have an intrinsic drive towards continuous improvement
Nice to have:
Understanding of the different domains within Development & Engineering, (software development, hardware, mechanical) is a plus