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IT Quality Sr Analyst

https://www.citi.com/ Logo

Citi

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Location:
India, Pune

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The IT Quality Sr Analyst role at Citi requires deep expertise in IT Quality processes, including automation and functional testing. The analyst will contribute to improving processes, working closely with various teams, and mentoring junior members. Responsibilities include overseeing SIT, UAT, ensuring compliance with project standards, and providing recommendations for process enhancement. Strong analytical and communication skills are required.

Job Responsibility:

  • Responsible for initiatives related to SIT and User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements
  • conducts complex process monitoring, product evaluation and audit assignments
  • reports issues and makes recommendations for solutions
  • ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle
  • makes recommendations for enhanced documentation
  • monitors products for conformance to standards
  • monitors processes for conformance to procedures
  • identifies risks and recommends solutions
  • ensures annual organizational reviews of standards and procedures are conducted
  • documents findings and performs root cause analyses to provide recommended improvements
  • independently recommends solutions and improvements to existing standards and procedures
  • collaborates with other areas in technology to develop new standards and procedures
  • ensures all corrective actions are assigned, documented and completed
  • verifies traceability in project work products
  • gathers, maintains and creates reports on quality metrics
  • acts as advisor and mentor for junior members of the team
  • makes evaluative judgments based on analysis of factual information in complicated and novel situations and provides solutions to problems
  • has direct impact on the team and closely related teams by ensuring the quality of the tasks/services/information provided by self and others
  • performs other duties and functions as assigned
  • appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

  • 8-12 years experience in an IT Quality role
  • demonstrated execution capabilities
  • experience in a fast-paced, time-to-market driven environment
  • experience with test automation, test scenario and test scripts creation and modification
  • comfortable with writing complex queries
  • experience with reporting tools
  • hands on experience with testing automation tools
  • project management experience preferred

Nice to have:

project management experience

What we offer:
  • equal opportunity employer
  • comprehensive health benefits
  • global benefits program

Additional Information:

Job Posted:
July 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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