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We are seeking a highly motivated and experienced IT Quality Senior Analyst to join our EMEA Digital Transformation team. This role blends Quality Assurance and process coordination responsibilities, focusing on managing the use case lifecycle, coordinating change requests, improving inter-functional processes, and performing essential QA / Tech BA tasks. The ideal candidate will possess a strong analytical mindset, excellent communication skills, and a proven ability to bridge the gap between business needs and technical solutions within a regulated financial services environment.
Job Responsibility:
Use Case Management: Oversee the lifecycle of use cases within our area, ensuring they are clearly defined, documented, and maintained
Change Request Coordination: Manage the end-to-end process for change requests related to existing use cases
Quality Assurance: Perform essential QA tasks, including test case design, test execution, defect tracking, and test reporting
Process Improvement: Identify and implement improvements to existing processes
Technical Business Analysis: Ensure functional and technical requirements are adequately captured for new and existing functionalities.
Requirements:
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field
3-5 years of proven technology experience, preferably within the financial services industry
Strong analytical and problem-solving skills, with the ability to understand complex systems and processes
Excellent communication, interpersonal, and stakeholder management skills
Experience working in Agile environments and utilizing Agile tools such as Jira and Confluence
Proficiency in MS Office Suite, with advanced Excel skills for data analysis
Basic understanding of software testing techniques and methodologies.
Nice to have:
Experience with KNIME or other low-code platforms
Literacy in Python or Java programming languages
Basic understanding of Linux concepts
Knowledge of regulatory reporting and corresponding IT ecosystem
Familiarity with Citi standard regulatory reporting tools (RegInsight, Insight).
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work-life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities.
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