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We are looking for a results-driven Project Manager with a strong background in technology and operations to lead digital platform implementations, improve systems, and streamline business processes across the organization.
Job Responsibility:
Lead end-to-end SaaS implementations and operational improvements
Define project scope, timelines, budgets, and success metrics
Collaborate with Operations, IT, Finance, and Leadership to align goals
Manage vendor relationships and system integrations (e.g., POS, field service)
Identify workflow automation and efficiency opportunities
Maintain project documentation and reports
Drive user adoption with training and change management
Monitor KPIs to measure impact and enable continuous improvement
Requirements:
7+ years managing projects in SaaS, technology, or operations
3+ years implementing or managing vendor software (POS, ERP, CRM, Field Service, etc.)
Proven experience managing vendor relationships and software deployment on the client side
Strong grasp of operational workflows and system integrations
Excellent communication, problem-solving, and stakeholder management skills
Proficient with project management tools like Asana, Jira, MS Project, and Microsoft Office
Nice to have:
PMP or Agile certification preferred but not required