IT Operational Risk Officer, Citi

IT Operational Risk Officer

Citi

Location:
Costa Rica, Heredia

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Technology Controls organization executes on strategy to deliver an effective risk and controls environment for Citi’s Technology Chief Operating Office (Tech COO). This role will interact with Product Control Teams, Internal Audit, and 2nd Line of Defense and Tech COO Leadership, supporting MCA, audits, 2nd Line reviews, risk identification, issue remediation and regulatory change management.

Job Responsibility:

Support of the risk identification and risk mitigation programs for Tech COO top, material, growing and emerging risks
Partner with Tech COO leads on issue management, quality assurance, corrective plan development and remediation tracking
Support of Tech COO 2LOD and 3LOD audits / reviews
Support of the Tech COO MCA, ensuring controls are properly defined, executed and monitored
Support of the Tech COO regulatory change management process – ensuring regulations are assessed for compliance, mapped to controls as applicable, with corrective action plans developed for gaps
EUC governance to ensure effective management and compliance with Consent Order commitments
Monitoring of Tech COO compliance requirements – monitoring Key Indicators
Support of timely and effective management reporting to ensure awareness of current risks, program progress and key events

Requirements:

6+ years of experience supporting technology and risk and controls functions
Strong understanding of the Citi regulatory and risk management environment
Strong understanding of Managers Control Assessment processes
Excellent communication, presentation, people management, time management and analytical skills
Self-starter, able to work in a dynamic and fast-paced environment where meeting time-sensitive deadlines are essential
Comfortable in front of senior management
Proficiency with MS Office Suite

Additional Information:

Job Posted:
July 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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