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We’re on the hunt for a dynamic and experienced IT Manager to take charge of daily IT operations and drive innovation in a thriving environment. This Contract-to-Permanent role is perfect for a tech-savvy leader who thrives on optimizing systems, ensuring top-notch security, and inspiring a team of talented technicians across multiple levels. If you have a passion for technology, a strong background in IT support, and a knack for delivering cutting-edge solutions for businesses of all sizes, we want to hear from you!
Job Responsibility:
Lead and Empower: Supervise IT technicians across Levels 1, 2, and 3, ensuring exceptional service and team success
Maximize Tools: Manage product updates, selection, and training to unlock the full potential of ConnectWise and related platforms
Drive Excellence: Monitor service ticket resolution for speed, accuracy, and client satisfaction
Innovate and Secure: Oversee deployment and maintenance of IT products—switches, firewalls, access points, and security appliances
Champion Compliance: Ensure all systems meet rigorous security and compliance standards
Cloud & Backup Expertise: Implement robust backup solutions and cloud deployments, including Microsoft 365
Technical Mastery: Provide deep expertise in networking, security, and IT support services
Expand Capabilities: Coordinate installation and maintenance of surveillance systems, web design solutions, and audio-visual displays
Optimize Connectivity: Manage carrier and internet services to keep businesses running smoothly
Infrastructure Excellence: Supervise low-voltage cabling installations and maintain a rock-solid IT foundation
Requirements:
Proven Expertise: Hands-on experience managing and optimizing Active Directory environments with confidence
Tech-Savvy Troubleshooter: Strong ability to diagnose and maintain computer hardware for peak performance
Cloud Champion: Proficiency in Microsoft 365 and modern cloud-based solutions to keep businesses agile and connected
Network Pro: Skilled in configuring and maintaining switches, firewalls, and routers for secure, reliable operations
Wireless Wizard: Familiarity with wireless access points and advanced network security protocols
Helpdesk Hero: Solid background in IT helpdesk operations, delivering exceptional client support every time
Business Solutions Expert: Deep understanding of IT products and solutions tailored for small, medium, and large enterprises
Inspirational Leader: Outstanding leadership and communication skills to guide teams and drive projects to success
What we offer:
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan