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IT Infrastructure Specialist role at Bosch involving solving system incidents, analyzing IT infrastructure alerts, performing operational tasks, and collaborating with support teams in a multinational environment.
Job Responsibility:
Solving, escalating and tracking of system incidents according to defined Service Levels
Analyzing, assessing and investigating alerts, warnings and errors generated by corporate IT systems
Performing operational tasks connected with corporate IT infrastructure (Remote Infrastructure Management)
Cooperation with other support teams within the entire organization
Building up and contributing to Knowledge Base
Requirements:
IT operational support experience
Deep technical knowledge in Operation systems (Windows, Linux), Virtualization (VMware, Nutanix), Storage
Knowledge of IT infrastructure
Good English skills (written and spoken)
Ability to work in a team
Stress-resistance
Willingness to learn
Nice to have:
ITSM knowledge
ITIL certification
What we offer:
Annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Professional development opportunities
Professional trainings including language courses
Conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (MultiSport, shopping vouchers, cinema tickets)
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