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IT Endpoint Management Support Specialist

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Bentley Systems

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Location:
Ireland , Dublin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an Endpoint Management Support Specialist, you’ll be a guardian of Bentley’s global workforce technology and End User Devices. You’ll ensure thousands of devices across continents are secure, optimized, and ready to power the next big innovation in infrastructure, in addition to ensuring our local colleagues can perform with their Bentley Equipment. If you love troubleshooting, solving complex challenges, automating processes, and making technology seamless for users, this is your chance to shine.

Job Responsibility:

  • Support our Colleagues’ Endpoint Experience: manage and troubleshoot with innovative tools like Microsoft Intune and JAMF to keep Bentley’s devices running smoothly
  • Be a Security Champion: Implement Zero Trust principles, enforce encryption, and stay ahead of vulnerabilities to protect Bentley’s global operations
  • Innovate Through Automation: Use PowerShell, Python, and other scripting tools to automate workflows and eliminate repetitive tasks
  • Collaborate Globally: Work with IT teams across regions to troubleshoot complex issues and deliver a world-class colleague experience
  • Drive Continuous Improvement: Analyze endpoint health, compliance, and performance data to recommend smarter, faster solutions
  • Local Support: Provide local tier 3 support when needed to our colleagues in the Dublin office
  • Asset Management: Maintain local inventory of IT Hardware needed to support the team

Requirements:

  • 3+ years of hands-on experience with endpoint management platforms (Intune, SCCM, JAMF)
  • 5+ years of hands-on experience in an IT End User Support role (Mac, Windows, Dell, Lenovo)
  • Strong knowledge of Windows, macOS, and mobile OS environments
  • Scripting skills (PowerShell, Bash, Python) to automate and innovate
  • Someone with a passion for security, compliance, end-user support, and modern device management
  • Excellent communication and problem-solving skills
  • Knowledge and navigation of Device/Endpoint Analytic tools
  • Able to provide professional technical guidance to company employees regarding PC issues
  • Experience with tools such as ServiceNow and Azure DevOps

Nice to have:

  • Microsoft Certified: Endpoint Administrator or similar certifications
  • Experience with Zero Trust security models
  • Familiarity with cloud-based endpoint solutions and virtualization technologies
  • Completed JAMF or Microsoft Certifications such as MD-102
  • Or willingness to complete within the first 6 months of hire
What we offer:
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life

Additional Information:

Job Posted:
January 09, 2026

Work Type:
On-site work
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