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Analyze, develop, and improve BI solutions to meet business needs.
Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data.
Support the translation of business requirements into well-designed BI solutions that meet organizational goals.
Provide accurate and complete documentation for all tasks, following industry standards.
Provide support for BI solutions, including problem analysis, design, implementation, and testing.
Manage project work and requests using appropriate tools and methodologies.
Support training and educating users on reporting tools and support upgrades/changes in all phases.
Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations.
Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification.
Complete projects, requests and work that advance EHR and BI skills.
Requirements:
Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class
Additional/alternative certification as appropriate based on BI solution & EHR platform
Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing
No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred.
Demonstrate analytical and logical thinking, creativity, communication skills
Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes.
Understanding or proficient with database querying and query design
Knowledge of BI tools
Broad based knowledge and understanding in both hardware and software
Proficient with Microsoft products
Understanding of EHR workflows and reporting
Understanding or proficient with data visualization concepts
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs