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IT & Business Systems Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Oyster Bay

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations.

Job Responsibility:

  • Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements
  • Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting
  • Assess and recommend technology solutions in collaboration with the IT Manager and external vendors
  • Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users
  • Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows
  • Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams
  • Oversee the management and organization of SharePoint content and structure to improve usability
  • Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions
  • Work with external vendors to enhance website content management systems
  • Provide backup support for desktop and end-user IT-related issues to ensure seamless operations

Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, or a related field
  • At least 3 years of experience in business analysis or IT coordination roles
  • Strong analytical and communication skills, both written and verbal
  • Proven ability to manage projects and prioritize tasks effectively
  • Knowledge of software development life cycles and methodologies
  • Proficiency in Active Directory, Linux, VB, PowerShell, and Microsoft systems
  • Experience working with SharePoint, Visio, and enterprise platforms
  • Familiarity with ticketing systems, with preference for Kace experience
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
January 08, 2026

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