IT Business Senior Analyst, Citi

Citi

Location:
India, Pune ▼
Chennai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The IT Business Senior Analyst liaises between business users and technologists to contribute as a technology solution lead. The role includes requirement gathering, impact analysis, stakeholder coordination, risk assessment, and providing technology solutions for banking operations.

Job Responsibility:

requirement gathering: understand & define high-level system scope and project objective
performing impact analysis, technical feasibility assessment, solution analysis
coordination and stakeholder management: coordinate with different stakeholders such as business operations, technology development, testing, technical project manager, Demand and Infosec teams
requirement elicitation & classification: document scope and system requirements, break them into Epic, User story, functional specs, or sequence/flow diagrams
justify accepted requirements as needs and wants, practical vs improbable
requirement communication: articulate requirements to teams clearly through acceptance criteria
prepare reports, metrics, and presentations for business and technology management
identify risk and consider business implications of the technical changes
operate with limited/no direct supervision
act as SME to senior stakeholders and other team members
adhere to applicable laws, rules, and regulations, demonstrating sound ethical judgment.

Requirements:

5–8 years of relevant experience as a business/process analysis in consumer/retail/personal banking domain
proficient in at least two or more of the banking products such as Lending, Deposits, Payments, CASA, customer communication/management etc.
hands-on end-to-end implementation experience in PDLC/SDLC using Agile/Hybrid agile methodology
ability to understand business requirements and convert them into Individual shippable components, Epics, user story and technical solution documents
good analytical, communication and problem-solving skills
working knowledge on workflow management tools like JIRA/Confluence
intermediate/advanced Microsoft Office Suite skills
knowledge of applicable business systems and industry standards
proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
self-motivated individual with an ability to multitask and work under pressure to meet tight deadlines
knowledge of FIS and Core banking solution is required.

What we offer:

equal opportunity employer
fostering inclusion and diversity
competitive global benefits designed to support well-being, growth and work-life balance.

Additional Information:

Job Posted:
September 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Business Senior Analyst