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The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Job Responsibility:
Product Management mindset is essential – to own the process from ideation, roadmap definition, requirements refinement, implementation and post production resilience
Experience in Financial Services/ Banking is key with deep expertise in Know Your Customer (KYC) or Data Governance frameworks
For Data Governance - Role will be working with compliance, data management, operations and tech teams to analyse , design and improve business processes and systems to ensure compliance with regulatory requirements and to uphold data integrity, quality and usability
For KYC – focus is on KYC onboarding, periodic reviews and customer due diligence
collaboration with compliance teams and evolution of regulatory standards
Innovative thinking is critical – individual must demonstrate skills to identify areas for automation and improvement
Familiarity with data management tools and proficiency in data visualization tools is key
Hands on experience with entire SDLC with demonstrable individual contributions at each stage
Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
12+ years of experience
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
Experience with all phases of Software Development Life Cycle
Comprehensive knowledge of the principles of business analysis
Bachelor's degree/University degree or equivalent experience
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