IT Business Lead Analyst, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a skilled and detail-oriented IT Business Analyst with extensive experience in the banking and financial domain, specifically in client onboarding journeys and KYC (Know Your Customer) processes. The ideal candidate will play a critical role in bridging the gap between business requirements and technical solutions, ensuring the successful delivery of projects that enhance customer onboarding and compliance processes.

Job Responsibility:

Collaborate with business stakeholders to gather, analyze, and document requirements for client onboarding and KYC processes
Work closely with development teams to translate business requirements into functional and technical specifications
Analyze existing client onboarding workflows and identify opportunities for process optimization and automation
Ensure compliance with regulatory requirements related to KYC, AML, and other financial regulations
Support the design and implementation of solutions that enhance the customer onboarding experience while maintaining compliance standards
Conduct gap analysis and recommend improvements to existing systems and processes
Facilitate workshops, meetings, and discussions with stakeholders to ensure alignment on project goals and deliverables
Perform user acceptance testing (UAT) to validate that solutions meet business requirements
Provide ongoing support and training to end-users on new systems and processes

Requirements:

6+ years of experience as an IT Business Analyst in the banking and financial domain
Strong understanding of client onboarding journeys, KYC processes, and related regulatory requirements
Experience working on AML, CDD, and other compliance-related initiatives
Proficiency in business analysis tools and techniques, including process mapping and requirements documentation
Strong analytical and problem-solving skills, with the ability to work with complex systems and datasets
Excellent communication and stakeholder management skills, with the ability to work effectively with cross-functional teams
Bachelor's degree in Business Administration, Information Systems, Finance, or a related field

Nice to have:

Experience with client onboarding and KYC platforms or tools (e.g., Fenergo, Pega, or similar)
Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their impact on client onboarding processes
Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence)
Certifications in business analysis (e.g., CBAP, CCBA) or KYC/AML (e.g., CAMS)

Additional Information:

Job Posted:
June 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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IT Business Lead Analyst