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IT Business / Functional Analyst

axa.com Logo

Axa

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Location:
Belgium , BRUXELLES

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

In the context of our Transformation plan for P&C Retail, we are looking for a Business Analyst (functional analyst) to strengthen the ‘P&C Retail Servicing’ team. In this role, you will be part of a team responsible for developing and maintaining various applications used by our brokers and internal employees within the P&C Retail domain. These applications support Brokers & customer service ( Broker Front-end, Self servicing for Customer documents, … ) and enable efficient management of our portfolio of contracts within P&C Retail, ensuring optimal operational performance.

Job Responsibility:

  • Collaborate with Business stakeholders to translate business needs into detailed functional requirements for the IT implementation team
  • Work closely with the Solution Architect, Business Architect, other Business and System Analysts, and the Implementation Team
  • Act as a central point of contact, facilitating communication and ensuring cohesion within the team
  • Serve as a key liaison for other teams involved in delivering end-to-end solutions
  • Actively participate in the preparation and execution of tests to validate the team's deliverables
  • Play an active role in Agile ceremonies, including Quarterly Planning, Backlog Grooming, Sprint Planning, and Daily Scrum, as part of the Agile delivery process

Requirements:

  • Possess 3 to 4 years of experience in a complex IT project environment, ideally within a Scrum team setting
  • Preferably have experience in non-life insurance
  • alternatively, experience in the financial sector
  • Demonstrate a structured approach and methodical thinking
  • Communicate clearly and transparently, tailoring your communication to your audience
  • Able to understand and interpret IT architecture, which is essential for accurately defining the requirements of various solution components
  • Capable of engaging with both business stakeholders and technical teams, understanding architecture, business analysis, and the implications of technical implementations
  • Develop and maintain a strong internal network to foster collaboration across AXA’s teams
  • Work independently with a high degree of adaptability and teamwork
  • Solution-oriented with strong analytical skills and a pragmatic approach, enabling the creation of detailed and relevant reports
  • A quick learner with a strong desire for knowledge, proactive, and autonomous in your work
  • Fluent in French or Dutch, with a basic understanding of the other national language, and a good command of English
What we offer:
  • An attractive salary, supplemented with discretionary personal and collective bonuses
  • meal and eco vouchers
  • full reimbursement of public transport
  • a cafeteria plan
  • group to hospitalization insurance and ambulatory care (family members can also join at an advantageous rate)
  • up to 30% discount on all additional insurance products
  • flexible schedule of 35 hours per week
  • 36 days of leave per year
  • the option to work partially from home
  • sports classes at work
  • employee wellness programs and trainings

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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