IT Build Engineer

• Preparing and deploying Windows workstations
• Configuring user access
• Ensuring new starters and device rollouts are completed accurately and in line with agreed standards
• Working with modern Microsoft technologies and supporting multiple customer environments
• Identifying opportunities to streamline and improve provisioning and deployment processes
• Customer-facing role with clear communication and professionalism, including interaction with end users and senior client contacts

• Experience working within an MSP or multi-customer IT environment
• A genuine interest in technology and improving how services are delivered
• Ability to work independently, manage competing priorities, and meet deadlines
• Strong attention to detail and a focus on delivering work to a high standard
• Confident communication skills with a customer-first mindset
• Practical experience deploying Windows devices using Microsoft Intune and Autopilot
• Configuration of deployment profiles, device policies, and hardware registration
• Endpoint compliance, security settings, and remote device management
• User account setup and lifecycle management within Microsoft 365
• Troubleshooting and administration of Active Directory (on-prem and Azure AD / Entra ID)
• Familiarity with Conditional Access and multi-factor authentication
• Background in service desk support or device rollout roles (around 3+ years preferred)
• Experience supporting multiple tenants or customers concurrently
• Ability to create and maintain clear technical and operational documentation
• Comfortable working with standardised builds and SLA-driven processes

Company Benefits