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IT Automation Engineer

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ActiveCampaign

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Location:
United States , Chicago

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

79205.00 - 96806.00 USD / Year ▼
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Job Description:

As our IT Automation Engineer, you won't just be managing tickets or performing routine maintenance—you'll be an architect of efficiency, tasked with transforming our manual IT processes into a streamlined, automated ecosystem. You will have the autonomy to design and build the workflows that define how we scale. This isn't just about writing scripts; it's about shaping the future of our digital workplace and seeing your code directly reduce the daily burden on your peers and the broader organization.

Job Responsibility:

  • Architect and build complex workflows that automate repetitive tasks across our entire stack of enterprise applications
  • Create intelligent routing and auto-remediation systems to proactively solve issues, significantly reducing the L1/L2 support burden
  • Implement AI-powered workflows to handle high-stakes tasks like access reviews, compliance checks, and intelligent alerting
  • Deploy self-service portals that empower employees to solve problems independently, enhancing the overall user experience
  • Collaborate cross-functionally with Security and GRC teams to integrate compliance automations directly into our infrastructure
  • Orchestrate identity lifecycles using Okta workflows and SCIM provisioning to ensure seamless and secure access
  • Troubleshoot and refine integration points when automation logic meets real-world complexity, ensuring our systems remain resilient

Requirements:

  • 3+ years of hands-on experience managing enterprise IT systems with a dedicated focus on automation over manual operations
  • Advanced Python development skills, with a proven ability to write maintainable, production-grade code that includes robust error handling
  • Expertise in IdP administration, specifically regarding lifecycle automation, SCIM provisioning, and complex workflow orchestration
  • Deep familiarity with MDM platforms (such as Kandji, Intune, or Jamf) and a commitment to zero-touch deployment strategies
  • Technical proficiency with APIs and webhooks, allowing you to programmatically integrate and extend various SaaS platforms
  • A background in AI-driven automation, including experience building workflows using LLM APIs (OpenAI, Anthropic, etc.) for intelligent decision-making
  • Experience with compliance or security operations, ideally with an infrastructure-as-code mindset and an understanding of zero-trust networking
  • Strong collaborative abilities to translate complex business requirements from Security, GRC, and Engineering into elegant technical solutions

Nice to have:

  • Experience managing Google Workspace at scale preferred, utilizing advanced admin features to optimize the employee experience
  • A strong background in DevOps or security operations is a bonus, for approaching IT challenges with an infrastructure-as-code mindset to ensure scalability and consistency
What we offer:
  • Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm
  • Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
  • Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO
  • Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years
  • Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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