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Are you passionate about technology and eager to kickstart your career in IT? Our client is looking for an enthusiastic IT Assistant to join their dynamic team in Rochester, Kent! This is an exciting opportunity to gain hands-on experience in IT support and system maintenance while working alongside a seasoned professional.
Job Responsibility:
Providing first-line IT support to employees, troubleshooting hardware and software issues with a smile
Assisting with the setup, maintenance, and repair of IT equipment, including computers, printers, and mobile devices
Supporting the installation and configuration of software and operating systems
Monitoring and responding to IT service desk requests in a timely manner, ensuring no query goes unanswered
Helping with network administration, including setting up user accounts and permissions
Learning and applying cybersecurity best practises to protect our company data
Supporting the IT team in ongoing projects, including system upgrades and migrations
Documenting IT processes and procedures for internal use, creating a resource for future team members
Requirements:
A relevant IT qualification or prior IT experience (desirable but not essential)
A genuine passion for IT and technology
Strong problem-solving and analytical skills
Excellent communication and teamwork abilities
Quick learning skills with the ability to adapt to a fast-paced environment
Basic understanding of computer hardware, software, and networks
What we offer:
Collaborative environment where your contributions are valued
Opportunity to grow your skills under the guidance of experienced IT professionals
Exposure to complex IT tasks and chance to develop your skills
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