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IT Application Support Manager

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GE Vernova

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Location:
United Kingdom, Merseyside

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

48000.00 - 59000.00 GBP / Year
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Job Description:

This is a management role that combines operational oversight, technical strategy, and hands-on delivery across a broad portfolio of business-critical applications. Reporting into senior IT leadership, you will guide the development, maintenance and optimisation of internal systems, shaping long-term strategy and roadmaps while ensuring high-quality day-to-day support. You will act as a trusted design authority, leading on product configuration, integrations, service upgrades and best-practice processes.

Job Responsibility:

  • Guide the development, maintenance and optimisation of internal systems
  • Shape long-term strategy and roadmaps
  • Ensure high-quality day-to-day support
  • Act as a trusted design authority
  • Lead on product configuration, integrations, service upgrades and best-practice processes
  • Ensure effective allocation of work within your team
  • Foster a culture of continuous improvement
  • Support professional development

Requirements:

  • Strong experience as an IT Support Manager or Application Support Manager
  • Leadership experience across operational environments and project/programme delivery
  • Extensive understanding of IT support processes and their impact on configuration, development and training
  • Background in large-scale IT system projects, covering full lifecycle from analysis and design to implementation and support
  • Experience leading multi-disciplinary teams and developing technology strategies and roadmaps
  • Experience working with ServiceNow, SailPoint, Atlassian tools and Microsoft platforms
  • Ability to produce high-quality documentation and manage complex data flows and API integrations

Nice to have:

  • Knowledge of SailPoint or ServiceNow
  • Knowledge of Identity & Access Management technologies
What we offer:
  • Generous leave entitlement, in excess of 40 days – inclusive of public holidays
  • Exceptional pension contribution of 21%

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
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