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It Application Operations Engineer - Mandarin Speaker

https://www.randstad.com Logo

Randstad

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Location:
Malaysia , Kuala Lumpur

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Contract Type:
Not provided

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Salary:

7000.00 - 9000.00 MYR / Month

Job Description:

As an IT Application Operations Engineer, you will be the backbone of the company’s global business systems. This is a high-impact, Level 1 and Level 2 support role focused on maintaining system resilience and ensuring "always-on" availability for overseas environments.

Job Responsibility:

  • Lead fault diagnosis and resolution for major application failures
  • Proactively identify architecture and performance risks to propose long-term solutions
  • Communicate across international borders to fulfil complex business requirements and manage service quality metrics (SLA/FCR)
  • Thrive in a dynamic, 24/7 monitoring environment that ensures global business continuity

Requirements:

  • Diploma or Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related field
  • Able to communicate in English & Mandarin
  • 3 years experience
  • Skills in Application Support, IT Operations, Incident Management, ITIL

Additional Information:

Job Posted:
February 28, 2026

Expiration:
April 10, 2026

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