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We are looking for an IT Admin and Support Technician to join our team. This role is UK based with occasional travel to continental Europe. To support our continued growth we are looking for an IT Support and Administration technician to join the London Support Team. This role is perfect for someone who enjoys problem-solving, communicating with people, and keeping systems running smoothly behind the scenes. This role will be based in the UK and will provide support for Hotels and Support Offices across easyHotel, including in the UK, France, Spain and the Netherlands. easyHotel offers an entrepreneurial environment where the right candidate can really grow in their role, taking on more responsibilities and a wider remit than perhaps would be possible elsewhere. This is a great opportunity to join a truly international team, with real potential to develop your career on a European stage, working for an employer who is committed to offering industry leading low-carbon rooms.
Job Responsibility:
inventory of IT Assets, referencing, upgrades, installation, and configuration
Implementing security protocols and procedures to prevent potential threats
Creating and disabling user accounts and monitoring access control
Keeping up to date with advancements and best practices in IT administration
Issues: troubleshooting and resolving
Performing diagnostic tests and debugging procedures to optimize systems
Designing and implementing efficient end-user feedback and error reporting systems
You will be the point of contact on IT subjects of our colleagues
Requirements:
A Bachelor's degree in computer science, information technology, information systems, or similar and/or applicable professional qualification, such as Microsoft, Oracle, or Cisco certification
At least two years' experience in an IT Support role, ideally in a comparable business based over multiple sites
Extensive experience with IT systems, networks, and related technologies
Solid knowledge of best practices in IT administration and system security
Exceptional, organizational, and time management skills