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This is a 13-month fixed term contract. The contractual base for this role will be in one of our UK locations: Bristol, London, Sheffield, or Warwick. Hybrid working options, including working from home, are available.
Job Responsibility:
Full secretarial support including all typing of documents including letters, emails, and patent specifications
Managing own and team inboxes, processing emails and post (both hard copy and electronic), updating our case management system and acknowledging receipt, where appropriate
Accurate and daily maintenance of computerised case management system, including following workflows and generating standard correspondence from templates, and liaising with Records and Accounts departments, as well as sister company Withers & Rogers Renewals
Preparation of official forms for UK, European and other patent applications, and design applications where necessary, including use of online filing software, the payment of official fees and reporting accurately
Organising and prioritising own workload and keeping a level-headed approach in a busy working environment
Accurately following Withers & Rogers processes and procedures, and client specific processes and procedures where applicable
Producing/maintaining documentation to capture processes developed for key clients
Accurate preparation and processing of invoices, using e-billing systems where necessary
Requirements:
Good communication skills and ability to interact with all levels of internal and external contacts
Attention to detail and pride in work product
Ability to balance and prioritise workload, remain composed and level-headed during periods of particularly busy activity, and being proactive in helping other members of the team
Ability to manage an attorney's emails, judge urgency, and action as required
Good Microsoft package skills particularly Outlook, Word and Excel (essential)
Ideally an understanding of case management systems and experience of following/generating standard procedures and templates for repeat tasks
The desire to learn and a willingness to become involved
Ability to work individually and within a team
What we offer:
Competitive salary
Benefits such as healthcare cash plan and additional holiday purchase scheme