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GCG business in the UAE has a robust wealth management proposition serving a wide range of global customers, with an expansive suite of offerings ranging from investment products, secured lending, insurance products and treasury/ FX products across an open architecture platform.
Job Responsibility:
Responsible for the local investment products offering, with special focus on Mutual Funds, Secured Lending, Structured Notes and Alternative Investments product proposition with the aim of enhancing their contribution to overall wealth management revenues as per country plan
Design & end-to-end implementation of investment campaigns & RM tacticals in order to increase investment penetration as well as increase investment active clients
Be responsible for Segment specific differentiation & investment product offers, to keep attractiveness of customer proposition intact and continuously present, in line with regional & global initiatives
Closely work with key stakeholders to timely resolve any issues and make tangible improvements on the client experience journey
Communicate to internal & external stakeholders consistently important KPI metrics such as Investor Profile, Investment Penetration and new Investment Accounts in order to increase awareness and focus on key qualitative and quantitative targets
Be responsible for the timely renewal of Product Programs, process manuals within the stated guidelines
Maintain ownership & excellent understanding of booking systems used in order to facilitate and enable system enhancements as per regional guidelines
Closely cooperate with the Investment Operations team to ensure seamless delivery of all aspects of process and controls, including documentation completeness
Efficiently support the front line sales team efforts by providing them timely responses on product related requests
Maintain Audit readiness at all times, achieve satisfactory internal and external audit ratings and provide relevant inputs into the periodic Manager’s Control Assessment reviews in order to mitigate operational risks in the product platform & respective processes
Liaise with Regional product team counterparts to implement regional product processes and solutions
Ensure seamless cooperation with the Advisory team on the implementation of product strategies, model portfolio within and in-line with the advisory framework
Monitor local competitive landscape on a periodic basis and identify strategic opportunities for investment product or service offering optimization
Requirements:
Results oriented with proven track record
Excellent written and oral communication skills
Ability to explain financial and economic topics in easy to understand language
Strong client service orientation & focus and capacity to recognize and assess risks and opportunities
Strong analytical and influencing skills
Team player, collaborative and team oriented work
Expert competence level in MS Excel, MS PowerPoint, MS Word and preferably Bloomberg / Morningstar Direct
Strong creative and interpersonal skills coupled with an entrepreneurial spirit and selling skills
Self-starter with high work ethic and willingness to go the extra mile
High level analytical skills with in-depth knowledge on financial markets
Minimum of 6 years of experience as investment product specialist, investment advisory, insurance product specialist or investment operations
Experience in similar role outside or within Citibank preferred
Experience in the financial industry with strong knowledge of financial products and services, across different economic environments
Deep understanding of the asset allocation process in the context of portfolio management
Ability to deliver Key Performance Indicators in a regulated environment
Strong understanding of risk management & margin finance a positive
Knowledge of Citigroup's investment offering, processes and product governance framework is preferred
Fluent in English
Knowledge of Arabic will be an added advantage
University graduate in Finance, Economics, Business Administration or relevant disciplines
Preferably CFA or Master of Finance/ Economics/ Financial Engineering background
Nice to have:
Knowledge of Arabic
CFA or Master of Finance/ Economics/ Financial Engineering background
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