International Field Service Representative Job at Silvus Technologies (International)

International Field Service Representative

Silvus is seeking an International Field Service Representative (IFSR) to work c...

Location

Ghana , Accra

Salary:

Not provided

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

Completion of secondary education (e.g., high school diploma, national secondary certificate, or equivalent qualification) is required
Minimum 1 year of experience as a Field Service Representative or equivalent
Minimum 1 year in, or in support of the Ministry of Defense tactical communications with a focus on data networks and radios
Proficiency with TCP/IP protocol and networking
Basic proficiency in English (reading and writing) is required
Proficiency in French (written and verbal) required
Excellent organizational skills and attention to detail
Must be based in Africa
Willingness to travel to potential conflict areas in support of radios
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities and provide feedback to the development team
Help the Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at the customer's location

What we offer

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment

International Field Service Representative

Silvus is seeking an International Field Service Representative (IFSR) to work c...

Location

Belgium , Brussels

Salary:

Not provided

Silvus Technologies (International)

Expiration Date

Until further notice

Requirements

Completion of secondary education (such as GCSEs or an equivalent national qualification
High School Diploma or GED) is required
Minimum 1 year of experience as a Field Service Representative or equivalent
Minimum 1 year in, or supporting, the Ministry of Defense tactical communications with a focus on data networks and radios
Proficiency with TCP/IP protocol and networking
Basic proficiency in English (reading and writing) is required
Excellent organizational skills and attention to detail
Must be based in Europe
Willingness to travel to potential conflict areas in support of radios
All employment is contingent upon the successful clearance of a background check

Job Responsibility

Provide pre-sales and post-sales technical support including system planning, customer training, system optimization, etc
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities and provide feedback to the development team
Help the Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at the customer's location

Fulltime

Field Service Representative

We currently have an immediate opening for a Field Service Representative to sup...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 5 years of aviation maintenance experience
At least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650)
Strong aircraft troubleshooting skills
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
Business writing skills necessary to create various reports and correspondence
Ability to travel

Job Responsibility

Support customer in integrating Bombardier business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness
Provide robust troubleshooting support to assist customers in resolving technical issues effectively
Prioritize and escalate technical or operational concerns within both the customer’s organization and Bombardier
Provide informal training and share technical, operational, and logistical insights related to aircraft operation and maintenance
Keep Bombardier management informed of key operational and maintenance issues affecting customer aircraft
Identify opportunities to enhance customer procedures and operations involving Bombardier aircraft
Encourage customers to implement Bombardier-recommended actions that improve product performance and satisfaction by sharing Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant Bombardier documentation to clarify intent and highlight operational enhancements
Deliver reports in line with established schedules and requirements
Lead or support field teams during modification retrofits, product upgrades, and damage repairs at customer facilities or service centres
Navigate and utilize Bombardier’s internal customer support and in-service processes effectively

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Representative, Field Service

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Richardson

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You must reside in the Eastern or Central Time Zone of the United States
You have at least 5 years of aviation maintenance experience
You have at least 2 years of experience with Bombardier products (Global 5000 / 6000 / 7500 series, Challenger 350, Challenger 650)
You have strong aircraft troubleshooting skills
You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
You have interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
You have business writing skills necessary to create various reports and correspondence
You have the ability to travel

Job Responsibility

Support customers in safely, efficiently, and economically integrating Bombardier Business Aircraft into their operations
Provide informal training and guidance on technical, operational, and logistical aspects of aircraft operation and maintenance
Identify and escalate technical or operational concerns within both the customer and Bombardier organizations
Communicate key aircraft operational and maintenance concerns to Bombardier management
Recommend improvements in customer operations or procedures related to Bombardier aircraft
Interface with all levels of the customer’s organization and support compliance with local aviation regulations
Prepare and submit reports according to established Bombardier requirements and schedules
Lead or support field teams during modifications, upgrades, and repairs at customer facilities or service centers
Utilize Bombardier’s internal support and service processes to enhance customer experience
Share service bulletins and advisories, participate in fleet review meetings, and help address repetitive fleet issues

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Field Service Representative

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Richardson, TX; Columbus, OH

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 5 years of aviation maintenance experience
At least 2 years of experience with Bombardier products (Global 5000 / 6000 series, Global 7500, Challenger 300/350 series, and Challenger 605/650 series)
Strong aircraft troubleshooting skills
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Interpersonal skills necessary to work effectively with a variety of individuals, departments, organizations, and regulatory agencies
Business writing skills necessary to create various reports and correspondence
Ability to travel

Job Responsibility

Support customer in integrating Bombardier business aircraft into their operations, ensuring safety, efficiency, and cost-effectiveness
Provide robust troubleshooting support to assist customers in resolving technical issues effectively
Prioritize and escalate technical or operational concerns within both the customer’s organization and Bombardier
Provide informal training and share technical, operational, and logistical insights related to aircraft operation and maintenance
Keep Bombardier management informed of key operational and maintenance issues affecting customer aircraft
Identify opportunities to enhance customer procedures and operations involving Bombardier aircraft
Encourage customers to implement Bombardier-recommended actions that improve product performance and satisfaction by share Airworthiness Directives (AW), Service Bulletins (SBs), and other relevant Bombardier documentation to clarify intent and highlight operational enhancements
Deliver reports in line with established schedules and requirements
Lead or support field teams during modification retrofits, product upgrades, and damage repairs at customer facilities or service centres
Navigate and utilise Bombardier’s internal customer support and in-service processes effectively

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Field Service Representative - Controls

The Field Service Representative (Controls) will be responsible for design, deve...

Location

Ireland , Dublin

Salary:

Not provided

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

A post-secondary diploma or degree specializing in programming/electrical engineering or equivalent
A minimum of four years of experience in a hands-on automation/controls environment
3+ years of experience programming Programmable Logic Controllers (PLC), and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software
Must be willing to travel to customer sites
Travel time will range from 50 to 75% per month
Must have experience and be proficient with Microsoft Word and Excel

Job Responsibility

Develop and program software (PLC and/or PC based) specific to customer requirements
Troubleshoot controls and electrical equipment at the customer’s facility and make the necessary adjustments to bring equipment up to running status
Report and correct abnormal equipment conditions and inaccurate actions by customer staff
Required to work independently or as part of a team
Ensure alignment of customer objectives with on-site work plan
Support developing operating and troubleshooting knowledge of the operations team
Review/suggest additional tools or equipment necessary to better operate or maintain customer equipment
Make recommendations to repair/replace only items that require repair/replacement
Travel to both domestic and international customer locations for long and short-term support
Lead on-site team and liase with customer and ATS Project Manager

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....

Location

United States , Madison

Salary:

70000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience working on robotic or automation equipment
Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
Comfortable with local area travel up to 80%
Overnight travel up to 50%
Clear communicator across email, phone, and on-site conversations—able to write effective service reports

Job Responsibility

Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues
Provide on-site production support and informal training to operators and technicians
Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
Coordinate self, vendors, and partners for in-field support
Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
Monitor system performance remotely via Formic dashboards (e.g., Grafana)
Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions

What we offer

Equity in Formic
99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program (EAP)
Paid Parental Leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell-Phone Reimbursement
Flexible Time-Off
Paid Company Holidays

Fulltime

Robotics Field Service Engineer

The Robotics Field Service Engineer (FSE) plays a critical role in this mission....

Location

United States , Dallas - Fort Worth; Austin; San Antonio

Salary:

70000.00 - 120000.00 USD / Year

Formic

Expiration Date

Until further notice

Requirements

3+ years of hands-on field service experience working on robotic or automation equipment
Practical troubleshooting skills across electrical, mechanical, and PLC/robotic control systems
Experience reading electrical schematics, wiring diagrams, and pneumatic drawings
Strong familiarity with safety protocols, especially LOTO, and adherence to GMP or industrial SOPs
Experience using CMMS tools (MaintainX, UpKeep, FIIX, etc.) to track, schedule, and report maintenance
Comfortable with frequent local area travel (primarily greater Dallas-Fort Worth, Austin, San Antonio areas)
Comfortable with approx. 50% overnight travel (all US-based travel)
Clear communicator across email, phone, and on-site conversations—able to write effective service reports

Job Responsibility

Perform preventative, corrective, and predictive maintenance for robotic manufacturing cells
Respond to alarms or escalations (remote or on-site), diagnosing and resolving issues in accordance with customer ASA (agreed service agreements)
Provide on-site production support and informal training to operators and technicians
Use CMMS tools (e.g. MaintainX) to log and track all field activity, asset status, and spare parts needs
Coordinate self, vendors, and partners for in-field support—including scheduling and customer alignment
Maintain a clean, safe work environment and ensure compliance with OSHA and Formic safety standards
Monitor system performance remotely via Formic dashboards (e.g., Grafana)
Generate detailed service reports including issue, RCA (root cause analysis), resolution, and follow-ups
Feed real-world system and customer insights back into Continuous Improvement and Customer Success teams
Help identify systemic issues and opportunities to drive fleet-wide maintenance reductions

What we offer

Equity in Formic
99% covered Medical, Dental, and Vision insurance plans, with 75% coverage for dependents
Additional Fully Covered Insurance Benefits: FSA & DCFSA, Life Insurance, Short-Term Disability, and Long-Term Disability
Employee Assistance Program (EAP)
Paid Parental Leave
Company-sponsored 401(k)
Home Office Stipend
Monthly Cell-Phone Reimbursement
Flexible Time-Off
Paid Company Holidays

Fulltime

International Field Service Representative

Silvus Technologies (International)

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 12, 2025

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Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 12, 2025

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Job Posted:
December 12, 2025