Internal Sales Coordinator

• Monitor and respond to incoming customer emails promptly and professionally
• Process sales orders and update internal systems accurately
• Liaise with warehouse teams to confirm stock availability and arrange deliveries
• Communicate order updates, delivery schedules, and resolutions to customers
• Maintain records of customer interactions and order status
• Support the sales team with administrative tasks and customer follow-ups
• Build strong working relationships with internal departments and external partners
• Ensure all communications and processes align with company standards and service levels

• Previous experience in a customer service or internal sales role
• Strong written communication skills and attention to detail
• Ability to manage multiple email threads and prioritise tasks effectively
• Confident liaising with internal teams and external contacts
• Proficient in Microsoft Office (especially Outlook and Excel)
• Experience working with warehouse or logistics teams
• Familiarity with order management or CRM systems

8-10% commission per annum