Internal Sales Administrator

• Delivering exceptional customer service via phone and email, handling enquiries and resolving queries
• Building and maintaining strong relationships with both new and existing customers
• Preparing accurate quotations and processing customer orders efficiently
• Offering suitable alternatives for out-of-stock items and keeping customers informed of delivery updates
• Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations
• Monitoring customer credit limits and liaising with the accounts team as needed

• Proven experience in a similar Sales Administration or Order Processing role
• Ideally some technical knowledge / experience reading technical drawings
• Excellent organisational skills and the ability to manage multiple tasks simultaneously
• Strong communication skills and a customer-first mindset

Technical knowledge / experience reading technical drawings

• 20 days annual leave (increasing with service) + Bank Holidays and Christmas Closure
• pension scheme
• on-site parking
• discretionary bonus after 1 year service