Internal Audit Quality Assurance Senior Business Associate, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Citi is hiring for the role of Internal Audit Quality Assurance Senior Business Associate in London, United Kingdom. The job involves activities such as supporting administrative tasks, developing communication strategies, assisting leadership, managing productivity initiatives, and promoting employee engagement. The position requires strong communication, analytical, and organizational skills, as well as Internal Audit knowledge and experience with global stakeholders. Citi offers competitive benefits, a hybrid working model, and opportunities for learning and development.

Job Responsibility:

support administrative, operational, reporting and quality improvements through partnership with internal teams
support various ad hoc efforts across the different IA QA teams including planning, training and other programs
serve as communications lead on strategy development and execution for internal business messaging
advance organisation/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
assist leadership/Chief of Staff in promoting and executing communications program
drive productivity/ cost savings initiatives in partnership with the senior management team
participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
develop and maintain communication standards and procedures
serve as subject matter expert on communication tools and applications
develop monthly communications metrics to monitor and measure impact of the communication plan
participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
leverage technology and tools to enable communications and generate excitement and interest in risk communications
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with laws, rules and regulations, and managing control issues with transparency

Requirements:

Extensive experience in financial services with Internal Audit knowledge (preferred)
experience working in global and complex settings with multiple stakeholders
proven ability to work in a team of diverse skill sets and cultures
proven ability to work in high-pressure, time-sensitive environments
consistently demonstrate highly effective, clear and concise written and verbal communication with excellent organizational skills
strong interpersonal and relationship building skills are required
strong team player who can work effectively in cross-organizational situations
demonstrated success in managing deliverables within aggressive timeframes
ability to cope under time pressures
possesses strong critical thinking skills

Nice to have:

background in Business Management, Business Execution or similar
strong proficiency in Excel and PowerPoint
able to work with large volumes of data from various sources
excellent analytical skills with an ability to deliver insight and conclusions in a concise and logical manner to seniors
detail orientated with the ability to see the larger picture
clear and logical approach to problem solving
proactive and ability to work independently or as a team player with the ability to develop strong relationships with numerous partners
ability to multitask, work under pressure in a demanding environment, be proactive and goal oriented
strong written and oral communication skills and confidence to collaborate with individuals at all organization levels
self-motivated with the ability to make decisions and maintain a controlled environment

What we offer:

generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
a discretional annual performance related bonus
private medical insurance packages to suit personal circumstances
employee Assistance Program
pension Plan
paid Parental Leave
exclusive discounts for employees, family, and friends
access to an array of learning and development resources

Additional Information:

Job Posted:
September 19, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Internal Audit Quality Assurance Senior Business Associate