Intermediate Quality Analyst Job at Citi (Mississauga)

Quality Assurance, Monitoring & Testing Intermediate Analyst

At Citi, we connect millions of people across hundreds of cities and countries t...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Good knowledge in the development and execution for controls
Experience in control related functions in the financial industry
Experience in implementing sustainable solutions and improving processes
Understanding of compliance laws, rules, regulations, and best practices
Understanding of Citi’s Policies, Standards, and Procedures
Good analytical skills to evaluate complex risk and control activities and processes
Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Problem-solving and decision-making skills

Job Responsibility

Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
Support in performing the monitoring review that augment the principles defined per ARCM (Activity, Risk, Control & Monitoring)
Support in the end-to-end monitoring of the controls as defined in Risk Management policy
Participate in strategic initiatives for control performance enhancement, etc.
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures
Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Help to identify any monitoring breaks and suggest enhancements
Assisting in the creation and maintenance of reports for control tracking and analysis
Help to identify risks across the business and organize cross-functional solutions
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

What we offer

Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling
Paid Parental Leave Policy
Resources to manage financial well-being and help plan for the future
Access to array of learning and development resources
Generous paid time off packages
Tools to volunteer in communities

Fulltime

Quality Assurance, Monitoring & Testing Intermediate Analyst

The Control Assessment and Central Testing functions partner with the Control Ow...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7+ to 10 years of relevant experience in Operational Risk
Experience in working with the various risk and control systems and reporting requirements
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Demonstrated understanding of operational risk and gap identification
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Self-motivated and detail oriented
Exhibit problem-solving and decision-making skills
Bachelor’s/University degree

Job Responsibility

Timely execution of the Managers Control Assessment (MCA) program
Perform control testing and involve in publication of test reports
Lead / participate in strategic initiatives viz. control performance enhancement, etc.
Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures
Participate in meetings to analyze documentation and processes to ensure risks and control points are properly addressed
Pro-actively identify any monitoring breaks and suggest enhancements
Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative
Ensure 100% delivery is achieved as per the agreed SLA
Manage a strong stakeholder connect through regular touchpoint meetings

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Resources to manage financial well-being
Access to learning and development resources
Generous paid time off packages
Volunteer programs

Fulltime

Third Party Risk Management Intermediate Analyst

The Program Mgmt Intmd Analyst is accountable for end to Execution of Quality As...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in the field of Audit, Quality Assurance or Control Testing (3+ Years in Case of Chartered Accountants)
Good negotiation, influencing and stakeholder management skills
Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
Leadership skills with ability to engage and collaborate across geographic locations
Cross-cultural and cross-functional collaboration skills
Executive management presence and presentation skills
Ability to organize and prioritize multiple deliverables and tasks
Excellent analytical skills and the ability to present information in a succinct format to management
Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment

Job Responsibility

Quality Assurance
Testing, quality assurance, issue identification, remediation and reporting
Support Timely Execution of QA Activities for TPM MCA Monitoring

Fulltime

Third Party Risk Management Intermediate Analyst

The Program Mgmt Intmd Analyst is accountable for end to Execution of Quality As...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in the field of Audit, Quality Assurance or Control Testing (3+ Years in Case of Chartered Accountants)
Good negotiation, influencing and stakeholder management skills
Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
Leadership skills with ability to engage and collaborate across geographic locations
Cross-cultural and cross-functional collaboration skills
Executive management presence and presentation skills
Ability to organize and prioritize multiple deliverables and tasks
Excellent analytical skills and the ability to present information in a succinct format to management
Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment

Job Responsibility

Quality Assurance
Testing, quality assurance, issue identification, remediation and reporting
Support Timely Execution of QA Activities for TPM MCA Monitoring

Fulltime

Program Management Intermediate Analyst

The Program Management Intermediate Analyst is a developing professional role wh...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

2-5 years of relevant experience
Collections Experience Preferred
Bachelor's/University degree or equivalent experience
In-depth specialty knowledge with solid understanding of industry standards and practices
Analytical thinking and knowledge of data analysis tools and methodologies
Developed communication and diplomacy skills
Ability to operate with limited level of direct supervision
Exercise independence of judgement and autonomy
Basic understanding of how own area integrates within IT testing to achieve objectives
Sound and comprehensive communication skills to exchange complex information

Job Responsibility

Ensure creation of program scope management plan
Create program schedule management plan
Ensure corrective action when program schedule variances occur
Create program quality management plan
Identify quality standards and metrics
Develop test plans, test cases and scripts
Identify defects and recommend appropriate course of action
Perform root cause analyses
Design and develop high quality presentations
Capture and document user stories, acceptance criteria, and process flows

What we offer

Career growth opportunities
Global team environment
Community engagement opportunities
Equal opportunity employer
Reasonable accommodations for disabilities

Fulltime

Sales Compensation Data Quality Analyst

Sales Compensation Data Quality Analyst role at Hewlett Packard Enterprise focus...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Management or equivalent
Typically 0-2 years experience
Good understanding of sales commission plans, tools and systems
Good analytical, statistics and problem solving skills
Good Excel skills
English intermediate level and mastery of local language

Job Responsibility

Maintain and execute portions of processes and tools for sales commissions calculation and payment support
Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
Prepare commission and payment reports for review by operational and sales leadership
Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
Communicate issues to stakeholders
Implement specified changes to data, content and systems to improve data quality and operational efficiency

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Junior Sales Compensation Data Quality Analyst

Junior Sales Compensation Data Quality Analyst role at Hewlett Packard Enterpris...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Management or equivalent
Typically 0-2 years experience
Good understanding of sales commission plans, tools and systems
Good analytical, statistics and problem solving skills
Good Excel skills
English intermediate level and mastery of local language

Job Responsibility

Maintain and execute portions of processes and tools for sales commissions calculation and payment support
Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
Prepare commission and payment reports for review by operational and sales leadership
Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
Communicate issues to stakeholders
Implement specified changes to data, content and systems to improve data quality and operational efficiency

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Junior Sales Compensation Data Quality Analyst

Junior Sales Compensation Data Quality Analyst role at Hewlett Packard Enterpris...

Location

Poland , Wroclaw

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Basic understanding of sales commission tools, systems and practices
Good analytical, statistics and problem solving skills
Basic understanding of sales commission plans and practices
Good written and verbal communication skills
Good Excel skills
Intermediate level of English

Job Responsibility

Maintain and execute portions of processes and tools for sales commissions calculation and payment support
Calculate sales commissions and payments for less- to moderately- complex plans in accordance with plan documentation and established policy
Collect and consolidate information to support investigation and resolution of commission claims and account reconciliations
Prepare commission and payment reports for review by operational and sales leadership
Review information and make changes and updates to data and configuration of sales compensation tools and systems within limited parameters
Communicate issues to stakeholders
Implement specified changes to data, content and systems to improve data quality and operational efficiency

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Flexible work arrangements

Fulltime

Intermediate Quality Analyst

Citi

Location:
Canada , Mississauga

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
April 24, 2025

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Location:
Canada , Mississauga

Category:
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Contract Type:
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Job Posted:
April 24, 2025