Intelligence Group Manager, Citi

Citi

Location:
Singapore, Singapore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Intelligence Group Manager role in Citi Security and Investigative Services (CSIS) managing Global Security and Intelligence Center operations including CCTV/alarm monitoring, threat monitoring, workplace violence program, and traveler assistance program. The role involves managing multidisciplinary teams, coordinating with law enforcement, and ensuring security compliance across global operations.

Job Responsibility:

Manage and execute Global Security and Intelligence Center operations
Manage and coach multidisciplinary and cross-functional team
Maintain effective interaction models with all CSIS Anchors
Collaborate with CSIS Project Management and Technology
Support Risk and Controls and Transformation
Maintain Key Performance Indicators
Coordinate execution of appropriate training
Develop and implement guidance around engagement with local enforcement and government agencies
Source and manage GSIC vendors and monitor KPIs
Assess risk when making business decisions
Drive compliance with applicable laws, rules and regulations

Requirements:

6+ years of relevant experience
At least 3 years in a management role
Established experience in security operations
Experience working or managing a security center involved in CCTV monitoring/Response, Intrusion detection systems response, escalation and reporting
Familiarity with banking security regulations and compliance standards
Background in corporate security or critical infrastructure protection
Experience coordinating with law enforcement and intelligence agencies
Strong knowledge of threat assessment and risk management strategies
Familiarity with protective intelligence
Experience leading high-stakes incident and crisis response
Effective communication and coordination skills for cross-functional teams (IT, legal, compliance and risk management)
Knowledge of physical security and geopolitical risks affecting global operations
Ability to provide professional briefing to executives, stakeholders, peer institutions and government agencies
Military, law enforcement, or intelligence experience can be an asset

Nice to have:

Extensive experience managing a Security Operations Center (SOC) or equivalent
Deep background in security technologies including access control systems, surveillance and threat detection systems
Crisis response experience coordinating with cross-functional teams and stakeholders
Master's Degree preferred

What we offer:

Paid Parental Leave Policy
Financial well-being programs
Work-life balance programs
Generous paid time off packages
Extensive on-the-job training
Exposure to senior leaders
Traditional learning opportunities
Volunteerism opportunities

Additional Information:

Job Posted:
August 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Intelligence Group Manager