Integrations Product Manager

As an Integrations Product Manager at Cresta, you’ll own one of our most strategic frontiers: connecting our AI Agent to the systems that power real customer interactions. You’ll lead the end-to-end product strategy and execution of integrations with CCaaS platforms to deliver an omnichannel experience and enable human-AI collaboration at enterprise scale—working closely with engineering, GTM, solution architecture, customer executives, and platform partners. Beyond CCaaS, you’ll push the frontier of AI-first integration by leveraging emerging protocols like MCP to radically accelerate how Forward Deployed Engineers connect Cresta to core systems across key verticals. By 10x-ing our speed to integrate, you’ll directly shape Cresta’s competitive advantage and help bring intelligent, production-ready AI Agents to more industries and use cases faster than ever.