Insurance Verification Specialist Jobs

Insurance Verification Specialist

Evident ID

Location:
United States

Category:
Insurance

Contract Type:
Not provided

Salary:

15.00 USD / Hour

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Job Description:

Evident ID is hiring an Insurance Verification Specialist. We are seeking an Insurance Verification Specialist for our business insurance field. The role involves verifying information via phone calls to ensure accuracy and compliance with insurance policies. Working hours are from 9 am to 5 pm ET, and the position can be fully remote. The total working hours for this position are 32 hours per week, to be determined based on the specific working days. Offered salary is $15 per hour.

Job Responsibility:

Conducting phone calls to verify information provided by clients or other relevant parties, ensuring accuracy and compliance with insurance policies
Establishing and nurturing long-term working relationships with insurance agencies, brokers, and other stakeholders to facilitate smooth information verification processes
Performing data entry tasks accurately and efficiently to record verified information into databases or management systems
Providing reports to managers regarding the progress of verification tasks, highlighting any discrepancies or issues encountered during the process
Taking ownership of assigned verification projects while collaborating effectively with team members to ensure seamless workflow and achievement of team goals
Maintaining a high level of professionalism during phone interactions to uphold the company's reputation and foster positive relationships with clients and partners
The Insurance Verification Specialist will report to the Team Lead or Manager within the Business Insurance Department

Requirements:

Minimum 3 year of experience in business insurance, insurance agent license preferred
Familiarity with Certificates of Insurance (COI)
At least 2 years of experience in phone verification or customer service roles, ensuring effective issue resolution
Proficiency in English communication with a strong emphasis on clarity and professionalism
Additional fluency in another language is desirable, enhancing customer interaction capabilities
Knowledge of Zendesk is advantageous for efficient support management
Adaptability to evolving industry standards and a proactive approach to continuous learning are expected for optimal performance
Demonstrating reliability and consistency in attendance to ensure coverage during designated working hours and contribute to the team's overall efficiency.

Nice to have:

Additional fluency in another language is desirable, enhancing customer interaction capabilities
Knowledge of Zendesk is advantageous for efficient support management

What we offer:

Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Parttime

Work Type:

Remote work

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