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Insurance Verification Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Baltimore

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Detail-oriented Insurance Verification Specialist to join a local government sector team in Baltimore, Maryland. The role involves working with clinic patients, scheduling appointments, managing patient information in electronic medical records, and performing insurance verifications.

Job Responsibility:

  • Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner
  • Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments
  • Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record
  • Utilizing clinical electronic medical records for data entry and management
  • Conducting patient registration, which includes obtaining demographic information
  • Ensuring data accuracy while entering into a spreadsheet and the electronic medical record
  • Making phone calls to patients to gather necessary details for calculating federal poverty limit
  • Monitoring patient accounts and taking actions when necessary

Requirements:

  • At least 1 year of experience in a similar role or related field
  • Proficiency in using EMR (Electronic Medical Records) is required
  • Familiarity with Epic EMR and Epic Software is preferred
  • Experience in patient registration is essential
  • Ability to manage and update patient demographic information
  • Proficient in performing insurance verifications
  • Strong data entry skills are required
  • Knowledge and understanding of the health care industry is essential

Nice to have:

Familiarity with Epic EMR and Epic Software

What we offer:
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training

Additional Information:

Job Posted:
October 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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