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Are you a natural organiser with a talent for communication and multitasking? We are looking for a highly efficient and proactive Installation Coordinator to join our Engineering Support team in Stirling. In this role, you’ll manage multiple capital equipment installation projects, ensuring everything from site surveys to post-installation follow-ups runs smoothly. You’ll be at the centre of our operations, coordinating between customers, internal teams, and external stakeholders to deliver high-quality, on-time results. You’ll support the full equipment installation process — from quoting and planning through to delivery and aftercare — ensuring customer satisfaction at every stage. You’ll be responsible for tracking progress, resolving issues, and keeping stakeholders informed.
Job Responsibility:
Manage a portfolio of equipment installation projects
Raise and follow up on quotations through to sale or lead expiry
Schedule and coordinate site surveys, deliveries, and installs
Liaise with internal and external teams to ensure seamless operations
Maintain accurate project data within CRM systems
Handle customer queries, resolve complaints, and build strong relationships
Provide clear project updates and strategic plans to internal stakeholders
Support the invoicing process and documentation
Requirements:
Excellent verbal and written communication skills
Strong organisational and project coordination abilities
Comfortable using Microsoft Office (Excel, Word, PowerPoint)
Experience managing multiple priorities and solving problems efficiently
Knowledge of dental, pharmaceutical, or healthcare sectors is a plus
Previous experience in project management or coordination roles
Nice to have:
Knowledge of dental, pharmaceutical, or healthcare sectors
What we offer:
Discretionary company performance related bonus
Comprehensive discount portal including gym memberships, shopping savings and days out
SmartPay loan scheme - with the added bonus of no interest being applied
Cycle2Work scheme
Enhanced holiday entitlement
Additional day off to celebrate your BIRTHDAY
Enhanced holiday entitlement - 33 days in total, including bank holidays
Ability to purchase additional annual leave
Company pension scheme
Dental plan
Company sick pay, life assurance, and enhanced maternity/paternity pay
Eye test vouchers
Mental health support services and virtual GP service