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We are looking for a success-driven Inside Sales Representative to join our team in Tustin, California. In this contract position, you will play a key role in supporting inside sales efforts by engaging with potential residents and providing exceptional service related to property inquiries. This hybrid role requires both in-office and remote work, offering flexibility while maintaining a collaborative environment.
Job Responsibility:
Respond promptly to inquiries from potential residents, providing detailed information about properties and addressing all questions
maintain accurate records of customer interactions and track inquiries for follow-up
update customer accounts with relevant information to ensure data accuracy and completeness
conduct follow-up communications to ensure customer satisfaction and address any additional concerns
collaborate with team members to ensure a seamless customer experience and meet service standards
utilize Microsoft Office tools, including Excel and Word, to manage data entry and documentation effectively
schedule appointments with prospective residents and coordinate with property management as needed
handle inbound and outbound calls professionally, ensuring timely responses and resolution of issues
process order entries and email correspondence efficiently to support sales operations
provide solutions to customer challenges, demonstrating problem-solving skills and adaptability
Requirements:
At least one year of prior experience in inside sales
proficiency in Microsoft Excel, Word, and other Office applications
strong interpersonal and communication skills, with the ability to handle diverse personalities
exceptional attention to detail and a commitment to producing accurate work
ability to adapt to new challenges and solve problems effectively
demonstrated professionalism and flexibility in a fast-paced environment
capacity to multitask and prioritize tasks efficiently while maintaining quality standards
What we offer:
Medical, vision, dental, and life and disability insurance
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