Inside Sales Representative Job at Arrow Electronics (Casablanca)

Inside Sales Representative

Arrow Electronics

Location:
Morocco , Casablanca

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals with global technological solutions associated with offers of training and services. The company is looking for an Inside Sales Representative (German Speaker) to manage renewal opportunities, engage end users, work with partners, and achieve sales targets within a fast-paced, partner-led environment.

Job Responsibility:

Manage a portfolio of renewal opportunities using the 120-day renewal cadence
Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities
Work closely with partners to ensure visibility on renewal timelines, requirements, and execution
Identify churn risks early and escalate appropriately
Deliver a high-quality customer experience through timely, accurate, and professional communication
Support partners with quotes, pricing, product information, and renewal documentation
Build trusted relationships with end users and partners to ensure frictionless renewals
Achieve quarterly and annual renewal targets while driving multi-year and upsell opportunities where relevant
Maintain accurate forecasting, pipeline hygiene, and daily CRM updates
Follow sales processes, renewal guidelines, and partner engagement frameworks
Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues
Escalate complex cases early to ensure on-time resolution
Execute renewal, win-back, and retention campaigns and participate in targeted outreach activities
Provide feedback to improve playbooks, messaging, and campaign performance

Requirements:

Fluent level in German (C1)
B2 level in english
Proven experience managing a customer portfolio in a phone-based or inside sales role
Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT
Strong communication skills with the ability to clearly articulate value to end users and partners
Comfortable operating in a fast-paced, partner-led sales environment
Highly organized, proactive, and able to manage a high-volume renewal pipeline
Proficiency with CRM tools (Salesforce or equivalent)

What we offer:

Social advantage: CNSS, CIMR, Health insurance
Very good working atmosphere in a team of passionate collaborators
Work culture where you can make an impact
Working within an international organization, recognized worldwide in its sector

Additional Information:

Job Posted:
January 29, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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