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Inside Sales Representative EMEA

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Office Angels

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Location:
United Kingdom , Basingstoke

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Category:
Sales

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Contract Type:
Not provided

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Salary:

40000.00 GBP / Year
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Job Description:

As an Inside Sales Representative, you will be at the forefront of our sales initiatives, driving revenue growth through inside channels. This pivotal role focuses on managing smaller accounts, supporting product launches, and ensuring a high-quality customer experience. Your contributions will directly influence volume and margin growth by maximising inside sales opportunities while working closely with our broader commercial team.

Job Responsibility:

  • Execute Inside Sales Activities: Align with commercial goals on customer segmentation, prioritise inbound vs. outbound opportunities, and acquire new customers while nurturing existing accounts
  • Manage Customer Interactions: Respond to inquiries, sample requests, quotes, and contracts promptly via phone, email, and web
  • Support Product Launches: Communicate value propositions and collaborate with product management and R&D to ensure successful launches
  • Collaborate Across Teams: Share market intelligence and support strategic accounts to contribute effectively to territory/segment plans
  • Track Performance: Monitor sales KPIs, customer satisfaction, and identify areas for improvement
  • Maintain CRM Discipline: Keep customer information accurate and manage opportunities effectively using CRM tools

Requirements:

  • Commercial Mindset: Apply value selling and support margin management with a strong understanding of pricing trade-offs
  • Inside Sales Process Knowledge: Navigate lead generation, qualification, quoting, and customer segmentation with ease
  • Negotiation Skills: Experience in negotiating contracts and pricing agreements is essential
  • Chemical Industry Knowledge: Familiarity with specialty chemicals and market trends is preferred
  • Excellent Communication Skills: Strong interpersonal abilities with a focus on customer service
  • Analytical Orientation: Monitor metrics and contribute to process improvements
  • Technical Skills: Proficient in CRM systems, ERP/order entry systems, and MS Office (Excel, PowerPoint)
  • Process Improvement Orientation: Eager to refine workflows and enable automation in the sales process
  • Education: Bachelor's degree in Business, Sales, Marketing, Chemistry, or Chemical Engineering preferred, or equivalent experience
  • Experience: inside sales or commercial experience, preferably in the chemical or speciality chemical industry
  • Proven Track Record: Demonstrated success in achieving inside sales targets and managing quoting/order pipelines
  • Technical Proficiency: Strong skills in Microsoft applications, including Outlook, Excel, PowerPoint, and Word

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
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