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Inside Sales Representative - Early Career

figma.com Logo

Figma

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Location:
United States , New York

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Category:

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Contract Type:
Not provided

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Salary:

26.96 USD / Hour

Job Description:

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to contribute to how the strategy of this function evolves over time.

Job Responsibility:

  • Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
  • Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan
  • Manage inbound billing requests (such as processing renewals and changing payment term/method)
  • Close targeted outbound account renewals
  • Qualify and handle inbound sales requests
  • Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

Requirements:

  • Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at Figma
  • Strong technical aptitude with ability to learn new products, processes, and policies as we go
  • Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
  • Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve
  • Exposure to or interest in product development and web-based collaborative tools

Nice to have:

  • B2B SaaS experience
  • Customer-facing Sales/Support experience
  • Multilingual (Spanish or Portuguese)
What we offer:
  • health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
  • equity to employees
  • sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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