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Inside Sales & Account Manager

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Carlsbad

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

A dynamic and customer-focused organization is seeking an Inside Sales & Account Manager to manage existing client relationships while driving revenue growth through consultative sales strategies. This role is ideal for someone who enjoys nurturing long-term partnerships, identifying upsell opportunities, and serving as the primary point of contact for a portfolio of accounts. This role blends account management, inside sales, and customer advocacy. You will work closely with clients to understand their evolving needs, recommend tailored solutions, and ensure a seamless experience from onboarding through ongoing engagement.

Job Responsibility:

  • Manage and grow a portfolio of existing client accounts
  • Conduct inbound and outbound sales outreach to support renewals and expansions
  • Identify upselling and cross-selling opportunities through needs-based conversations
  • Build strong, trusted relationships with key client stakeholders
  • Prepare proposals, pricing recommendations, and contract renewals
  • Collaborate with internal teams including operations, customer support, and leadership
  • Track sales activity, pipeline progress, and account metrics in CRM systems
  • Address client concerns proactively and ensure timely issue resolution
  • Meet or exceed monthly and quarterly revenue goals

Requirements:

  • Bachelor’s degree preferred
  • equivalent experience considered
  • 3+ years of inside sales, account management, or client-facing experience
  • Proven ability to manage relationships and drive revenue growth
  • Strong negotiation, presentation, and closing skills
  • CRM experience (Salesforce or similar preferred)
  • Excellent communication, organization, and follow-up skills
  • Customer-first mindset with a consultative sales approach
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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